Sales Coordinator and Customer Service

7 months ago


Dubai, United Arab Emirates CTT Technical and Cleaning Services LLC Full time

**Position**: **Sales Coordinator and Customer service**

Conduct outbound calls to generate sales leads and identify potential customers.

Utilize various sources to identify and qualify prospects, including online research and lead databases.

Provide information about products, services, and ongoing promotions.

Address and resolve customer concerns, working closely with the sales team and other departments as needed.

Assist the sales team in preparing proposals, quotes, and contracts.

Coordinate with the sales manager to schedule client meetings and appointments.

Maintain and update customer databases with accurate and relevant information.

Process sales orders, ensuring accuracy in product/service details, pricing, and terms.

Coordinate with the logistics and operations team to facilitate timely order fulfillment.

Provide order status updates to clients as needed.

Prepare and maintain documentation related to customer interactions, orders, and sales activities.

Collect and document feedback to improve customer service processes and sales strategies.

Work with the finance department to address billing inquiries and resolve payment-related issues.

**Qualifications**:
Bachelor's degree in Business, Marketing, or a related field.

Proven experience in customer service and sales support roles, preferably in the technical or cleaning industry.

Proficient in database management and CRM software.

Excellent organizational, communication, and interpersonal skills.

Detail-oriented with a strong focus on data accuracy.

Ability to multitask and prioritize in a fast-paced environment.

**Skills Required**:
1. Strong written and oral communication.
2. Organization and attention to detail.
3. Analytical and problem solving skills.
4.Time management.
5. Mathematical and deductive reasoning.
6. Critical thinking.

**Availability to Join: Immediate**

**Salary Range**: AED 3000 - AED 4000.

**Salary**: AED3,000.00 - AED4,000.00 per month

**Experience**:

- Sales Coordinator: 1 year (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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