Partner Manager

7 months ago

Dubai, United Arab Emirates Orbus Software Full time

The MENA region is and continues to be a key region for Orbus, with a solid foundation and significant additional potential for growth. Unlocking that potential requires a local presence and personal touch. The MENA Partner Manager role will be responsible for supporting additional partner influenced revenue and new business, through strategic new partnerships as well as ensuring successful customer delivery by existing partners.

This MENA role will build, grow and maintain strong relationships with existing partners in our segment and will support Orbus partner success across MENA’s go-to-market with partners and alliances. The focus will be to develop partners to ensure the successful and efficient delivery of software, services and projects and drive subscription revenue. We have an established partner ecosystem with current partners including KMPG, PwC, Capgemini and Microsoft alongside regional and specialist partners.

The role will also be responsible for supporting local marketing efforts, both Orbus initiatives and co-funded activites with partners.

**Core Responsibilities**:

- Develop and nurture long lasting relationships with Orbus partners and support the sourcing of new ones.
- Work with partners to continue to grow their business through their partnership with Orbus software solutions
- Responsible for partner resourcing and capacity planning to deliver Orbus projects
- Understand internal/external backlog to ensure projects are delivered on time to maximise customer success.
- Follow the progress of all significant partner opportunities and insure all KPI’s and dashboards are visible to the leadership team.
- Manage customer satisfaction on partner led projects and deliver feedback and support to ensure the best quality
- Effectively engage with internal partners and stakeholders, including sales, marketing, customer success, professional services, operations, analytics and legal teams to facilitate the delivery of effective growth opportunities, collateral materials and data and analytics that drive compelling areas of opportunity for partner success.
- Showcases the health of our partner relationships across MENA including:

- Scorecard development and oversight
- Building relationships
- Business growth opportunities
- Operational delivery

**Requirements**:

- Experience driving business through partners and working with partners in the software industry; ideally in Enterprise Architecture or some form of Business Process Management
- Well-versed in overseeing the end-to-end onboarding and enablement of partners
- Experience of working with professional services and consultancies in the software industry
- Ability to support software and services proposals and contracts
- An excellent communicator, able to speak to large groups
- Located in the UAE/GCC
- Arabic Speaking
- Willingness to travel extensively in MENA (post restrictions)

**What’s** **in it for you**
- A massive opportunity for you to develop your skills and knowledge in a supportive environment that thrives on growth and change.
- Competitive salary and benefits (in line with experience)
- Individual performance bonus Curious, open culture, with teams collaborating across geographies

**Living our Values at Orbus**

**Trust**: We build trust across our people, customers and partners through honesty, transparency and communication.

**Empowerment**: We empower our customers and our people with growth, development and experience

**Clarity**: We provide clarity and sense of purpose, focused on helping everyone achieve success and forging a clear vision of the future

**Harmony**: We work as one team, collaborating closely so we can sustainably change and grow

**_Find your place at Orbus_**_ _**_- We're a diverse and inclusive workplace that promotes a sense of belonging allowing _all of our people to bring their whole selves to work every day.

**_Recruitment Companies_**_ - Thank you for your interest in our roles - we do not accept unsolicited CVs from recruiters or employment agencies. We will not consider or agree to payment of any referral compensation or recruiter fee relating to any unsolicited CVs._
- Offers of _employment will be dependent on satisfactory references and a DBS check_

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