HR Manager

2 weeks ago


Internet City, United Arab Emirates Signature commerical brokerage Full time

Department HUMAN RESOURCES

Roles and responsibilities

Job involves reviewing and verification of end to end administration process of allocated HR support function, answering or escalating, where appropriate, any questions from the business or employee

He/she will be fully accountable for ensuring employee data is maintained and governed in accordance with company policy / processes and practises followed.

He/ she will demonstrates excellent customer service skills for employees with dignity and respect. Able to diffuse problems and alert Coordinator/Manager of potential issues. Accepts responsibility and maintains confidentiality.

Keeps himself/herself informed on business operations and the relationship of delivered support/services to the business. Provides a business-based rationale for determining the necessity of incremental improvements.

To support the administrative tasks and meet standards relating to data maintenance, leaving formalities, payroll, time attendance, benefits and insurance management with the aim of continuously improving the employee experience while optimizing cost for on-boarding.

Jobholder will also support HR department in delivering a high touch and effective HR service for all EKFC employees. The incumbent will be responsible for implementing and effectively carrying out the end-to-end administration activities of the entire employee lifecycle, as well as getting involved in process improvement projects.

**Responsibilities**:
1. Processes administrative transactions in accordance with HR policies and employee code of conduct to provide employees with a HR Service.

2. Organizes, updates and maintains employees’ data in HR systems. Process HR transactional matters (e.g., mass HR data change, leave correction, employees' certification etc.). Escalates system enhancement request and bugs to IT team for prioritization and system troubleshooting.

3. Ensure accurate and timely processing of payroll by ensuring that all employee timesheets are accurate and submitted on time, processing payroll deductions and issuing salaries in a timely manner and maintaining accurate payroll records.

4. Communicates with external travel partners to book all travel arrangements for annual leaves and exits, visa cancellation and repatriation of leaving employees. The jobholder should be able to plan their activities and fulfil this in a manner that optimizes cost.

5. Raises queries with the respective process owners for any data updates that do not comply with policy or contain errors and escalating to the HR Specialist any matters that cannot be resolved directly with the process owner.

6. Maintains the SLA standards for the processes relating to systems Edit of new starters, internal transfers, promotions, salary increases, and changes to personal details, terminations and management reports by proactively checking the accuracy and appropriateness of the data received for entering a successful transaction on time in ERP.

7. Seeks feedback through survey and assessment conducted for employees leaving the organization and suggests areas of improvement on customer service.

8. Administer the employee exit process by processing termination paperwork, calculation of EOS, employee clearance, cancelling insurance coverage, and arranging for visa cancellation and repatriation.

**Skills**:Proficient in Microsoft Office Packages and user competency in HR Systems

High standards of verbal and written communication.

Good planning and organisational skills with the ability to multi-task and manage time effectively.

Minimum 3 years of experience in a similar role within an HR team, preferably in a large organization handling a variety of administrative tasks

immaterially joining

Location : 1311 Grosvenor Business tower Baesha Heights Tecom Dubai UAE

Contact Number :0529142588

Graduate in Human Resources, Business Administration or Equivalent Qualification

**Salary**: AED6,000.00 - AED15,000.00 per month

Ability to Commute:

- Internet City (preferred)

Ability to Relocate:

- Internet City: Relocate before starting work (preferred)


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