Customer Support Officer
7 months ago
The Role
- Client Management. - Booking appointments. - Calendar and google sheets update - Understanding product knowledge - Assigning medicine value to nurse - Acting as a bridge between nurses and clients for booking appointments. - Handing over medicines to nurses and double checking medicine values and quantities. - Verifying incentives (Upsell, referral, membership) and rosters for nurses. - Checking medicine stocks regularly and placing orders accordingly. - Updating medicine sheets - Following up with clients for pre and post bookings. - Coordinating with a Lab company for any lab reports and reporting to clients. - Coordinating with Doctor and Beauty Therapist for any service and consultations.
**Requirements**:
About the company
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