Technical Customer Support

Fueling the business of fun. Not just a game-changer, it’s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability. With Embed’s platform, a business...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**Key Responsibilities**: Provide technical support to B2B/B2C clients, ensuring high-quality service delivery. Accompany clients through the service integration process, offering guidance and assistance. Monitor service status post-integration and address any client queries or issues. Efficiently manage support tickets using our ticketing system. Utilize...

**Key Responsibilities**: Provide technical support to B2B/B2C clients, ensuring high-quality service delivery. Accompany clients through the service integration process, offering guidance and assistance. Monitor service status post-integration and address any client queries or issues. Efficiently manage support tickets using our ticketing system. Utilize...

Job Summary:The Technical Customer Support Engineer is responsible for clients I after sales technical support. The candidate will be responsible to ensure the proper functioning of all vehicles’ tracking systems by keeping continuous contact with the customers.Major Responsibilities:Checking and ensuring the units proper functionality on daily...

Our client a leading multinational corporation based in Dubai, specializing in IT and customer support services. They pride ourselves on our innovative approach to technology and our commitment to excellence in customer service. To further enhance our service quality and operational efficiency, we are looking for a highly motivated and skilled Bilingual...

**Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Speaking to customers to quickly get to the root of their problem. - Providing timely and accurate customer feedback. - Talking customers...

**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

_Splash Software LLC is an innovative software development company offering cutting-edge API solutions to our esteemed clientele. We are seeking a dedicated and technically savvy individual to join our team as Technical Customer Support for API Integration. This role is pivotal in ensuring our clients have a seamless experience while integrating our software...

**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

Setting up user accounts and profiles for the clients - Generating reports - Diagnosing and fixing network problems and hardware or software faults - Keeping a record of issues and faults along with solutions, for future reference. **Qualifications**: - Basic understanding of computer hardware and software - 2+ years of experience Software and hardware...

BlackStone eIT is looking for a proactive and skilled IT Technical Support professional to join our dedicated team. In this role, you will provide comprehensive technical assistance to our clients and internal teams, ensuring smooth and effective operation of our IT systems and services. **Responsibilities**: - Serve as the second level of support for...

**Job Summary** - Based in UAE the IT Tech Support will play a strategic role in providing IT Support to End Customers for ICT Infrastructure Technologies as per the ITGURUS.AE Portfolio of solutions, products, and services. - Provide technical support to ITGURUS.AE Clients - Reporting to the Unit Head. **Roles & Responsibilities** - Understand Customer...

We are looking for a atechnical Support guy for our organisation. We are the leading Smart lock company in the region providing all kind of access solutions. Job Description as below. - Technical assessment of locks - Repair and reconfigure locks - installation of locks at customer places - Managing warranty and AMCs - Dealing with customers for technical...

**Position: Support Account Manager (technical support delivery)** Salary budget: Open based on working experience, skills and market rate Work location: Warszawa, Poland Employment type: 12 months renewable contract **Summary of the role**: We are looking for an ** and is a great opportunity for a talented individual who has the desire to associate with...

Our GCC headquarters is situated in Dubai, UAE. We are looking for a Support Engineer. **Task and Responsibilities** - Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect - Technical Support - Be part of the Support team - Technical Writing - Compiling technical drawings and instructions for our...

Job SummaryThe Technical Customer Support Engineer is responsible for providing clients with after-sales technical support. The candidate will ensure the proper functioning of all vehicles' tracking systems by maintaining continuous contact with the customers.