Customer Support/office Coordinator
3 days ago
We are looking for a proactive and organized **Customer Support & Office Coordinator** to join our team. This role is integral to our operations and involves a mix of customer interaction, administrative tasks, and order fulfillment. If you are detail-oriented, customer-focused, and thrive in a dynamic environment, we’d love to hear from you
**Key Responsibilities**:
- **Customer Communication**:
- Handle customer queries regarding orders, returns, and general product questions professionally and efficiently.
- Provide updates to customers regarding order statuses, delays, or other relevant information.
- **Office Coordination**:
- Address and manage office-related queries and requirements.
- Ensure smooth day-to-day office operations, including maintaining supplies and addressing operational needs.
- **Order Fulfillment**:
- Assist with packing and shipping orders to customers, ensuring accuracy and timeliness.
- Coordinate with logistics partners to resolve shipping or delivery issues.
- **Social Media Engagement**:
- Monitor and engage with comments, messages, and reviews across social media platforms.
- Escalate any critical customer feedback or issues to the relevant team members.
- **Problem Solving**:
- Proactively identify areas of improvement in communication or processes.
- Work closely with the team to implement solutions to enhance customer experience and operational efficiency.
**Skills & Qualifications**:
- **Experience**: Prior experience in customer support or office coordination is highly preferred.
- **Communication Skills**: Excellent verbal and written communication skills in English & Arabic.
- **Organized**: Strong ability to multitask and prioritize in a fast-paced environment.
- **Customer-Focused**: Passion for providing exceptional customer service and ensuring satisfaction.
- **Problem-Solver**: Ability to think critically and resolve issues independently or escalate when necessary.
**How to Apply**:
Please send your CV and a short cover letter outlining your relevant experience and why you’re interested in this role to.
We look forward to welcoming a dedicated and enthusiastic team member to help us grow and continue delivering excellence to our customers
**Experience**:
- Customer Service: 3 years (required)
**Language**:
- Arabic (required)
- English (required)
-
Customer Support/office Coordinator
3 days ago
Dubai Marina, United Arab Emirates IFLW Concept Full time**Customer Communication**: We are looking for a proactive and organized **Customer Support & Office Coordinator** to join our team. This role is integral to our operations and involves a mix of customer interaction, administrative tasks, and order fulfillment. If you are detail-oriented, customer-focused, and thrive in a dynamic environment, we’d love to...
-
Office Coordinator
6 months ago
Dubai, United Arab Emirates Trex corporate office Full timeWe are looking for a reliable Office Coordinator who is willing to help our office operate effectively every day so employees can perform to their highest ability. If you want to join a company and make a direct impact on the overall health and happiness of its employees, we’d love to hear from you! **Office Coordinator duties and responsibilities** -...
-
Administrative Assistant
4 months ago
Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full timeAs an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...
-
Sales Coordinator
2 weeks ago
Dubai Marina, United Arab Emirates Green Group Full timeGreen Group is expanding, and we’re looking for a motivated **Sales Coordinator **to support our dynamic Sales Team. This is your chance to contribute to high-profile sustainable projects and grow within a professional, collaborative team environment. As a Sales Coordinator, you will play a pivotal role in supporting the sales team, ensuring efficient...
-
Customer Service Agent
1 month ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Customer Service Support Officer
3 months ago
Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Service Support Officer **Role**:Customer Servicer Support Officer **Location**: Dubai - Emaar Business Park **Role Purpose**: Deliver Excellent customer service in accordance with agreed standards. **Key Accountabilities of the role**: - Opening and closing applicant on time. Ensure proper implementation and - up with timely. - Perform...
-
Customer Service Coordinator
3 months ago
Dubai, United Arab Emirates RHINESTAHL CORPORATION Full timeAs a Customer Service Coordinator, you will be responsible for performing a variety of administrative, operations and customer support tasks to support our Dubai office. **K**EY JOB RESPONSIBILITIES**: - Perform general office tasks - Provide support to internal teams, visitors, suppliers and customers. - Organize and Schedule appointments and meetings. -...
-
Office Coordinator
3 months ago
Dubai, United Arab Emirates Quality Care Building Cleaning Services LLC Full timeOffice Coordinators perform a number of administrative support and customer service tasks to ensure efficient operation of their office environment. Responsibilities for Office Coordinator - Organize and coordinate office operations and procedures - Establish and implement office procedures and practices - Excellent verbal and written communication skills -...
-
Sales Support Coordinator
7 months ago
Dubai, United Arab Emirates FAMFOOD Full time**Role Description** This is a full-time Sales Support Coordinator role located in Dubai, United Arab Emirates. The Sales Support Coordinator will be responsible for assisting the sales team in managing customer accounts, coordinating sales activities, and providing administrative support. The role involves maintaining customer databases, preparing sales...
-
Sales Support Coordinator
2 months ago
Dubai, United Arab Emirates FAMFOOD Full time**Role Description** This is a full-time Sales Support Coordinator role located in Dubai, United Arab Emirates. The Sales Support Coordinator will be responsible for assisting the sales team in managing customer accounts, coordinating sales activities, and providing administrative support. The role involves maintaining customer databases, preparing sales...
-
Sales Support Officer
6 months ago
Dubai, United Arab Emirates Inkas Armored Vehicle LLC Full time**Responsibilities**: - **Order Processing**:Assist in processing sales orders, ensuring accuracy and completeness of order details. Coordinate with various departments to facilitate order fulfillment. - **Customer Communication**:Respond to customer inquiries, provide product information, and assist with order-related questions. Maintain a high level of...
-
Office Coordinator
6 months ago
Dubai, United Arab Emirates Perfect Gem LLC Full timeWe are looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal...
-
Sales Support Coordinator
2 months ago
Dubai, United Arab Emirates EN LIGHT ELECTRICAL LIGHTING L.L.C. Full time**Location**: Dubai, United Arab Emirates **Job Summary**: The Sales Support Coordinator in the LED lighting industry for the UAE is responsible for providing comprehensive administrative support to the sales team, ensuring the efficient execution of sales processes, and maintaining excellent communication. This role involves coordination, documentation...
-
Office Coordinator
3 months ago
Dubai, United Arab Emirates WBH Bussinessmen services LLC Full time1. **Managing Office Supplies**: Keeping track of office supplies and ensuring they are restocked when necessary. 2. **Scheduling and Appointments**: Coordinating meetings, appointments, and events for staff, including bookings and managing calendars. 4. **Document Management**: Organizing and maintaining office files, records, and documents, both physical...
-
Customer Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeCustomer Support ExecutiveWe are seeking a skilled Customer Support Executive to join Caliberly in Dubai. This role involves managing customer inquiries, resolving issues, and providing exceptional service.Key Responsibilities:Respond to customer inquiries via phone, email, and chat, offering accurate and timely assistance.Resolve customer complaints by...
-
Admin Support for Second Citizenship
6 months ago
Dubai Marina, United Arab Emirates Second Citizenship by Investment Unit Full time**Job Description - Admin Support for Second Citizenship Processing** **Objectives**: **Deliverables** 2. Following company Protocol and Systems that streamline office administrative functions to ensure the delivery of high-quality service. 5. Ensuring proper reporting system for client documentation and filing of submitted information. 6. Providing...
-
Sales Support Coordinator
2 weeks ago
Dubai, United Arab Emirates EN LIGHT ELECTRICAL LIGHTING L.L.C. Full time**Location**: Dubai, United Arab Emirates **Job Summary**: The Sales Support Coordinator is responsible for providing comprehensive administrative support to the sales team in KSA, ensuring the efficient execution of sales processes, and maintaining excellent communication. This role involves coordination, documentation management, and proactive assistance...
-
Customer Support
2 weeks ago
Dubai, United Arab Emirates Splash Software LLC Full time**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...
-
Office Coordinator
8 months ago
Dubai, United Arab Emirates Cygnus Telecom Full time**Office Coordinator** The Office Coordinator will manage day-to-day administrative tasks, facilitate communication between departments, and assist with office operations. This role requires a proactive and detail-oriented individual with excellent organizational and communication skills. **Responsibilities**: Calendar and Meeting Management: Schedule and...
-
Customer Service and Admin Coordinator
6 months ago
Dubai, United Arab Emirates Pickitt Foodstuff Trading Full timeWe are seeking a Customer Service and Admin Coordinator to join our team. As the Customer Service and Admin Coordinator, you will play a crucial role in ensuring excellent customer service and smooth operation of administrative tasks. **Responsibilities**: - Answer office calls and provide exceptional customer service by addressing customer complaints and...