Service Quality Agent

Be fluent in **Arabic and English**-speaking - Have a strong background of **customer service** as well as sales. - Have **UAE Experienc**e in customer service Ø You need to monitor the chat between our Travel Agents and the clients and analyse the customer service of our agents. Ø You need to listen to the conversations between our travel agents and the...

Be fluent in **Arabic and English**-speaking - Have a strong background of **customer service** as well as sales. - Have **UAE Experienc**e in customer service Ø You need to monitor the chat between our Travel Agents and the clients and analyse the customer service of our agents. Ø You need to listen to the conversations between our travel agents and the...

**Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**Job description** - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. -...

Company Overview: Join our dynamic team at Carzilla Motors, a leading automotive dealership based in Dubai, UAE. With a reputation for excellence and a diverse range of high-quality vehicles, we are committed to providing exceptional service and delivering unmatched customer satisfaction. Position Overview: We are seeking a proactive and customer-focused...

We’re recruiting ‘IT Service Desk Agent’ for one of our client based in Dubai, UAE. In this role, we’re looking for someone who is responsible to provide first line remote support for various technical areas like Desktop/Laptops, Virtual Desktops, Printers, MFP’s, User account and access management etc. **Key Responsibilities**: - Serves as...

**Job description** As a Quality Analyst for our tele-sales team, you will be responsible for monitoring and evaluating the quality of outbound sales calls, providing constructive feedback to agents, and implementing improvement strategies to enhance overall team performance. You will work closely with the tele-sales managers to develop and maintain quality...

**Microsoft Dynamic Nav / LS Retails Support Agent** The Microsoft Dynamics NAV Support Agent will be the main point of contact for all inquiries and requests related to Navision Software by the client. They will also support and train users on various Dynamics NAV functional areas. **Responsibilities**: - Collaborate with developers, finance, quality...

**URGENTLY HIRING** **Duties and Responsibilities**: - Check-in individual Guest, Check-in groups, convention, seminars check-out all guests. - Welcoming the guest upon their arrivals using their names, with a nice smile giving then an individual tension implementing the standard check-in procedure friendly and professionally **Supportive Functions**: -...

Key Responsibilities: - Monitor and evaluate outbound sales calls to assess agent performance and adherence to quality standards. - Identify areas for improvement in sales techniques, product knowledge, and customer interactions. - Provide timely and constructive feedback to agents, coaching them on best practices and areas for development. - Develop and...

Agent, Quality & Guest Experience (11287) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

As Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **Responsibilities**: - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. - Coordinate with...

**ONLY APPLY IF YOU PREVIOUSLY HAVE WORKED FOR A HOLIDAY HOMES COMPANY OR HOTEL IN DUBAI** **About EasyGo Holiday Homes**: EasyGo is one of the leading short-term companies offering a selection of studios, apartments, penthouses, townhouses and villas for a daily or monthly basis for holiday home rentals, photoshoots, events and product launching in Dubai....

**Customer Service Agent - Parcel Services** Looking for Customer Service Agent for a reputed Parcel Services company based in Dubai. Key Requirements: - Experience: Minimum 6 months experience in courier industry or delivery service industry. - UAE experience would be added advantage. - Good Communication skills in English & basic Arabic preferable -...

**Job description** - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. -...

We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. **Guest Service Agent duties...

We are looking for a Customer Service Agent for our high-performance Sales and Supply Chain team based in Dubai. This is a fantastic opportunity to develop in our global corporate business. **Note - to be considered for this role you **_MUST _**have **_Arabic_** **& **_French_** languages and experience in Customer Service using SAP systems.** **About the...

We are looking for a Customer Service Agent for our high-performance Sales and Supply Chain team based in Dubai. This is a fantastic opportunity to develop in our global corporate business. **About the role** Reporting to the TMEA (Turkey, Middle East, Africa) Supply Chain Manager, the Customer Service Agent takes orders from customers in the Maghreb...

Job Opening: Customer service Agent Position: Customer service Agent Location: Dubai **Salary**: 2000 AED + Commissions Visa Requirement: Must have your own visa Experience: At least 1 year in call center or customer service **Responsibilities**: Handle inbound and outbound calls. Provide excellent customer support. Qualifications: Strong...