Customer Service Executive

4 hours ago


Dubai, United Arab Emirates Quality Government Service Center Full time

**Job description**
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Training staff in areas of customer service and company policies.
- Investigating and solving customer service complaints.
- Motivating and supervising employees.
- Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

**Operation Supervisor Requirements**:

- Must have Customer Service Experience
- Proficient knowledge of customer service, and standard office practices and procedures.
- Proficient computer skills.
- Proficient standard office equipment skills.
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills.
- Available to work shifts.

**Job Types**: Full-time, Permanent

**Salary**: AED3,500.00 per month

COVID-19 considerations:
yes

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available immediately to join ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer service: 1 year (preferred)
- operations: 1 year (preferred)

**Language**:

- english (required)
- arabic (required)


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