Agent, Quality

**Microsoft Dynamic Nav / LS Retails Support Agent** The Microsoft Dynamics NAV Support Agent will be the main point of contact for all inquiries and requests related to Navision Software by the client. They will also support and train users on various Dynamics NAV functional areas. **Responsibilities**: - Collaborate with developers, finance, quality...

Daily Audit Calls and Chats of agents for Customer Service and Sales Team - Provide feedback to each agent and advice on improvement - Train the new batch of sales and customer service team. - Create Quality parameters for sales and customer service team. - Create Quality Process for Internal Team. **Salary**: AED4,000.00 - AED5,000.00 per month Ability to...

**Job description** As a Quality Analyst for our tele-sales team, you will be responsible for monitoring and evaluating the quality of outbound sales calls, providing constructive feedback to agents, and implementing improvement strategies to enhance overall team performance. You will work closely with the tele-sales managers to develop and maintain quality...

**Job description** As a Quality Analyst for our tele-sales team, you will be responsible for monitoring and evaluating the quality of outbound sales calls, providing constructive feedback to agents, and implementing improvement strategies to enhance overall team performance. You will work closely with the tele-sales managers to develop and maintain quality...

Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.Launched in Dubai, UAE in January 2018, Kitopi has grown...

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world's appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.Launched in Dubai, UAE in...

Key Responsibilities: - Monitor and evaluate outbound sales calls to assess agent performance and adherence to quality standards. - Identify areas for improvement in sales techniques, product knowledge, and customer interactions. - Provide timely and constructive feedback to agents, coaching them on best practices and areas for development. - Develop and...

Quality Officer (DT) Jobs in Dubai | dnatatravel Careers1- Quality Officer (DT)Job:Full TimeLocation: Dubai, UAEJob Responsibilities:Implement quality criteria, standards and processes to ensure understanding and influence motivation in individuals and teams to achieve the desired quality levels. This criteria, standards and processes will be developed in...

Daily Audit Calls and Chats of agents for Customer Service and Sales Team Provide feedback to each agent and advice on improvement Train the new batch of sales and customer service team. Create Quality parameters for sales and customer service team. Create Quality Process for Internal Team.Salary: AED4, AED5,000.00 per monthAbility to commute/relocate:...

About the JobTransform Your CareerAre you seeking a career shift with an innovative global company? Join our renowned organization driven by our diverse team members from around the world. We take pride in supporting each other's success and well-being, standing together as 'game-changers'. Our company has been consistently honored with awards such as...

As a Quality Analyst for our tele-sales team, you will be responsible for monitoring and evaluating the quality of outbound sales calls, providing constructive feedback to agents, and implementing improvement strategies to enhance overall team performance. You will work closely with the tele-sales managers to develop and maintain quality assurance standards...

About the jobReimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards...

About the jobReimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards...

Company Overview:Established in 2008, The Metropolitan Group is a distinguished company that has been dedicated to providing exceptional property-related services and support to clients in both local and international markets. As a prominent leader in the UAE real estate sector, our flagship entity, Metropolitan Premium Properties, is acclaimed as one of...

Job Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries...

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in...

Company Overview: Established in 2008, The Metropolitan Group is a distinguished company that has been dedicated to providing exceptional property-related services and support to clients in both local and international markets. As a prominent leader in the UAE real estate sector, our flagship entity, Metropolitan Premium Properties, is acclaimed as one of...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...