Quality Service Controller

4 months ago


Dubai, United Arab Emirates travNook Travel & Tours Full time

Be fluent in **Arabic and English**-speaking
- Have a strong background of **customer service** as well as sales.
- Have **UAE Experienc**e in customer service

Ø You need to monitor the chat between our Travel Agents and the clients and analyse the customer service of our agents.

Ø You need to listen to the conversations between our travel agents and the clients and check the quality of the service provided by our agents.

Furthermore, you are responsible for **after sales customer service** i.e; you need to reach out to the clients after the service by our Travel agents and take feedback from the clients. This includes the satisfaction level, clarity and quality of the service provided and overall whether the call was helpful for them and finally reporting your observation to the _Manager_

Pay: AED5,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- UAE customer service: 2 years (required)
- Travel agency: 1 year (preferred)

**Language**:

- Proficient in speaking English and Arabic (required)


  • Customer Service

    6 months ago


    Dubai, United Arab Emirates J&T EXPRESS Full time

    **Quality Management**:Ensure that courier services meet the company's quality standards and customer expectations. Monitor and evaluate various aspects of the service, including delivery timeliness, integrity of goods, and service attitude. **Problem Solving**:Address quality issues from customers and suppliers, promptly resolve complaints and disputes....

  • Quality Controller

    2 months ago


    Dubai, United Arab Emirates FGC FOOD INDUSTRIES LLC Full time

    **Job Overview** We are seeking a meticulous Quality Controller to join our team. The Quality Controller will be responsible for ensuring that products meet the established quality standards through various work task assign. **Responsibilities** - Monitoring the processes and inspect produced goods and services. - Ensure products meet established quality...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates MMCE Full time

    **Quality Management**:Ensure that courier services meet the company's quality standards and customer expectations. Monitor and evaluate various aspects of the service, including delivery timeliness, integrity of goods, and service attitude. **Problem Solving**:Address quality issues from customers and suppliers, promptly resolve complaints and disputes....


  • Dubai, United Arab Emirates Carzilla Auto Service Full time

    (MUST HAVE UAE EXPERIENCE WITH DRIVING LICENSE ) Ensure proper follow through on all directives, bulletins, schedules and reports from auction management and corporate sources Maintain good operating condition of all equipment Provide prompt and courteous service both in person and on the phone Ensures thorough vehicle inspections by obtaining an...


  • Dubai, United Arab Emirates Carzilla Auto Service Full time

    (MUST HAVE UAE EXPERIENCE WITH DRIVING LICENSE ) Ensure proper follow through on all directives, bulletins, schedules and reports from auction management and corporate sources Maintain good operating condition of all equipment Provide prompt and courteous service both in person and on the phone Ensures thorough vehicle inspections by obtaining an...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates riviere water Full time

    Position Overview: A Quality Controller plays a crucial role in ensuring that products and services meet established quality standards and specifications. They are responsible for inspecting, testing, and evaluating products, processes, and systems to identify defects, deviations, and areas for improvement. The role involves close collaboration with...

  • Quality Controller

    3 months ago


    Dubai, United Arab Emirates United Arab Agencies Full time

    The Quality Controller will be responsible for ensuring the quality of the products produced by the industrial company. The Quality Controller will monitor and inspect all stages of the manufacturing process to ensure that the products meet the company’s quality standards. They will work closely with production teams and other stakeholders to identify...


  • Dubai, United Arab Emirates Beno Full time

    **Job Overview**: We are looking for a detail-oriented quality control manager to ensure our services run smoothly and meet our quality and efficiency standards. The quality control manager understands the customer's needs and requirements and coordinates employee efforts and communications between management and other departments. The quality control...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates Cosmacare Cosmetics Manufacturing L.L.C. Full time

    We are looking for a meticulous and detail-oriented individual to join our team as a Quality Controller. As a Quality Controller, you will play a crucial role in ensuring that our products meet the highest standards of quality and reliability. You will be responsible for implementing quality control procedures, conducting inspections, and identifying areas...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates Bin Dasmal Printing Press Full time

    Role Description This is a full-time on-site role for a Quality Controller at Bin Dasmal Printing Press and Stationary L.L.C in Dubai. The Quality Controller will be responsible for conducting quality control and assurance activities, managing and implementing quality management processes, providing training to staff, and conducting audits to ensure...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates trip tinder Full time

    Sales Quality Analyst: This role involves analyzing sales processes, customer interactions, and sales data to ensure that sales representatives are adhering to quality standards and delivering excellent customer service. - Customer Satisfaction Specialist: Responsible for monitoring customer feedback, conducting surveys, and analyzing customer satisfaction...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates Daxen Middle East Food Manufacturing LLC Full time

    We are a fast-growing company specializing in natural health and wellness products. Our mission is to provide high-quality products that promote overall well-being. We are looking for a dedicated Quality Control Specialist to join our team. *Responsibilities: * - Conduct quality control checks on incoming raw materials, in-process production, and finished...

  • Quality Control

    6 months ago


    Dubai, United Arab Emirates Notions Group Full time

    Job Title: Quality Controller Company: Notions Group Location: Hail, Saudi Arabia Experience: 2-3 years in FMCG industry **Job Description**: **Responsibilities**: **Quality Inspection**: Conduct thorough quality inspections on incoming raw materials, packaging materials, and finished products to ensure they meet the required standards and...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates Mo'men for Safety and Consultancy Full time

    Title: Quality Control Specialist Location: Dubai, UAE Description: We are a prominent leader specializing in safety machinery and scaffolding, We are seeking a dedicated and detail-oriented Quality Control Specialist to join our team in Dubai. With over a decade of experience, we are committed to delivering top-tier safety solutions and maintaining the...

  • Quality Controller

    2 months ago


    Dubai, United Arab Emirates DHCN CONTRACTING LLC Full time

    Conduct inspections of raw materials, in-process production, and finished products to ensure compliance with quality standards. - Utilize various measurement tools and techniques to assess product quality. - Document inspection results and maintain accurate records of findings. - Collaborate with production and engineering teams to address quality issues and...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates Mainstream General Trading L.L.C Full time

    Are you passionate about maintaining high standards and ensuring top-notch quality in the poultry industry? We are seeking a dedicated and detail-oriented individual to join our team as a Quality Controller for our poultry farm. **Responsibilities**: - **Quality Assurance**: Implement and oversee quality control procedures to ensure the production of safe...

  • Quality Controller

    4 months ago


    Dubai, United Arab Emirates SB Mobility Media LLC Full time

    **Role Overview**: The Media and Advertisement Quality Controller is responsible for overseeing the quality of media and advertisement materials produced by [Company Name]. This role involves reviewing, analyzing, and ensuring that all media content and advertisements adhere to company guidelines, industry standards, and regulatory requirements. **Key...

  • Quality Controller

    6 months ago


    Dubai, United Arab Emirates Global High Trend General Trading LLC Full time

    Urgent hiring **Quality Control **in our company for Juice Factory. In this role, you’ll play a key role in ensuring that all products meet our established requirements for reliability and workmanship, as well as other quality control program standards, proposing improvements to the production process, monitor operation to ensure that they meet production...

  • Quality Controller

    8 months ago


    Dubai, United Arab Emirates FGC FOOD INDUSTRIES LLC Full time

    Knowledge of raw materials, production processes, quality control, costs and techniques for maximizing the distribution of goods - Excellent verbal and communication skills. - A bachelors degree in Food Technology/Food sciences/Microbiology - **Proven **Experience in quality assurance or quality control within the **FMCG**: - **EXPERIENCE** with auditing...


  • Dubai, United Arab Emirates Royal Smart Limousine Dubai Full time

    Royal Smart Limousine (RSL), a leader in luxury transportation services in Dubai, UAE, is seeking a **Quality Control Manager** to join our team. At RSL, we pride ourselves on delivering exceptional service and exceeding client expectations. This role is critical in ensuring our services consistently meet the highest standards of quality and...