Amer - Customer Service Executive

6 months ago


Dubai, United Arab Emirates Quality Government Service Center Full time

**Job description**
- Providing introductory information to new customers
- Ensuring that customers are satisfied with services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Troubleshooting common issues with a service
- Working with a team of CSRs and other departments to find appropriate solutions

**Requirements**:

- **Preference to Amer typist or Amer customer service experience**:

- Proficient knowledge of customer service, and standard office practices and procedures.
- Proficient computer skills.
- Proficient standard office equipment skills.
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills.
- **Available to work morning or evening shift**:

- **location : DIP 1- Dubai**

**Job Types**: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service: 2 years (required)
- AMER Center: 1 year (required)

**Language**:

- english (required)
- malayalam (preferred)
- Hindi (preferred)



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