Amer - Customer Service Executive
6 months ago
**Job description**
- Providing introductory information to new customers
- Ensuring that customers are satisfied with services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Troubleshooting common issues with a service
- Working with a team of CSRs and other departments to find appropriate solutions
**Requirements**:
- **Preference to Amer typist or Amer customer service experience**:
- Proficient knowledge of customer service, and standard office practices and procedures.
- Proficient computer skills.
- Proficient standard office equipment skills.
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills.
- **Available to work morning or evening shift**:
- **location : DIP 1- Dubai**
**Job Types**: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service: 2 years (required)
- AMER Center: 1 year (required)
**Language**:
- english (required)
- malayalam (preferred)
- Hindi (preferred)
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