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Front Desk Receptionist- Female with Hotel

3 months ago

Al Fujairah City, Fujairah, United Arab Emirates Dibba Mountain Park Full time
Perform all check-in and check-out tasks

  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully
- furnished to accommodate guests' needs

  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Required Skills.

  • Opera Knowledge must
  • Minimum 1 year experience in 4*/5* hotels

Salary:
AED1, AED1,800.00 per month

Ability to commute/relocate:

  • Fujairah: Reliably commute or planning to relocate before starting work (required)