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Customer Success Representative

5 months ago

abu dhabi, United Arab Emirates Electric House Full time
Responsibilities:- Serve as the main point of contact for all customer inquiries, issues, and requests- Build strong relationships with customers to understand their needs and preferences- Provide timely and effective resolutions to customer concerns and complaints- Coordinate with internal teams to ensure customer needs are met and issues are resolved promptly- Proactively identify opportunities to improve customer experience and satisfaction- Conduct regular check-ins with customers to gather feedback and address any concerns Over the years Electric House expanded its core business and has added new ventures that leverage its vast experience in the sourcing and supply and distribution of parts in the electrical industry. Today, a centrally organised company with more than 20 satellite depots in the Kingdom... View more
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