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Patient Administrator
4 weeks ago
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Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.Closing date: Number of positions: 1Recruiter name:Fatma AlharthiReference number: 50268Workplace Type:Mediclinic Airport Road Hospital| Abu Dhabi | United Arab EmiratesMAIN PURPOSE OF JOB To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role KEY RESPONSIBILITY AREAS To effectively and efficiently manage the patient appointment scheduling and registration process
To effectively and efficiently manage the medical insurance process and other related tasks
Effectively manage the billing and cash up process
To consistently meet customer service expectations by improving the quality of patient service REQUIRED EDUCATIONEssential:
Completed secondary school education (Grade 12)
Desired:
Tertiary Diploma or Bachelor’s Degreepreferably within the fields of medical science, finance / accounting
REQUIRED EXPERIENCEEssential:
2-3 Years’ experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment REQUIRED JOB SKILLS AND KNOWLEDGEComputer literacy and proficiency in MS Office applicationsCRM (customer relations management) software applicationsHospital information systemsKnowledge of company policies and emergency codesKnowledge of medical insurance terminologies and processMedical terminology and proceduresNumerical literacyPatient scheduling and registration processesAll applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East FamilyJoin our Talent CommunityBecome a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience. Job Segment: Healthcare Administration, Call Center, Patient Care, CRM, Medical, Healthcare, Customer Service, Technology
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