Clinical Admin Patient Relations Officer

2 weeks ago


Abu Dhabi, United Arab Emirates Hospital & Clinic in Abu Dhabi Full time

To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people, some of whom may be in distress

To provide support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams, patients, relatives, carers as well as GP and other healthcare professionals.,

Ensure messages are communicated accurately and dealt with in an appropriate and timely manner. To accurately input, update and retrieve data in a timely manner, using a variety of systems (electronic and paper based), including both patient/client records.

Ensure information is held in a secure and confidential manner in line with data protection guidelines.

To provide support for meetings as requested, booking meeting rooms, sending out supporting documentation (agenda’s, papers etc), taking and distribute meeting notes and any administrative follow up actions as required.

To assist in the compilation and reporting of weekly, monthly and quarterly statistics in conjunction with the Health Care Records Manager.

To produce and maintain electronic rosters for the appropriate teams using Staff Care, with attention to ensuring all teams have the correct skill mix and competencies to be able to deliver safe working practices.

To provide any user training for new users and any training updates. To undertake any other appropriate duties when required demonstrating both flexibility and support as delegated by the Clinical Administration Lead.

Flexibility to work across various hospital sites

Contribute ideas for changes and improvements to the service

Attend quarterly staff meetings

Complete mandatory and statutory training as required by the organisation

Pay: From AED7,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Administration or Business management: 2 years (preferred)

Application Deadline: 30/06/2024



  • Abu Dhabi, Abu Dhabi, United Arab Emirates Hospital & Clinic in Abu Dhabi Full time

    To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people, some of whom may be in distressTo provide support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams, patients, relatives, carers as well as GP and other healthcare...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    **Duties and Responsibilities** - Provide friendly, quality client care to the patients. - Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls. - Schedule appointments, obtaining all necessary data concerning the patient and owner. - Prepare to receive appointments by retrieving client...


  • Abu Dhabi, United Arab Emirates International Standard Full time

    We are leading healthcare facility dedicated to providing exceptional medical care and services to the community of Abu Dhabi. We are committed to upholding the highest standards of quality and patient safety, and we are seeking a skilled Clinic Quality Officer to join our team. **Responsibilities**: - Develop, implement, and oversee quality assurance...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    Provide friendly, quality client care to the patients. Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls. Schedule appointments, obtaining all necessary data concerning the patient and owner. Prepare to receive appointments by retrieving client records, preparing needed forms in advance of...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates International Standard Full time

    We are leading healthcare facility dedicated to providing exceptional medical care and services to the community of Abu Dhabi. We are committed to upholding the highest standards of quality and patient safety, and we are seeking a skilled Clinic Quality Officer to join our team.Responsibilities: Develop, implement, and oversee quality assurance programs and...

  • Clinic Coordinator

    3 weeks ago


    Abu Dhabi, United Arab Emirates Vital Polyclinic Full time

    Coordinating patient care plans by liaising with all necessary care providers and medical professionals to ensure patient needs are met - Use computer software to admit and discharge patients, coordinate follow-up appointments, and refer patients to specialists as needed - Mastermind ways to improve the quality of patient care provided by the facility -...


  • Abu Dhabi, United Arab Emirates Ciconia Recovery healthcare investments llc Full time

    Counseling Center is currently seeking a highly motivated and skilled individual Arabic speaker to join our team as a Reception/Patient Relations Supervisor. This is a key role that combines administrative tasks with a focus on providing exceptional customer service and fostering positive relationships with our clients. If you are passionate about supporting...

  • Clinic Manager

    4 weeks ago


    Abu Dhabi, United Arab Emirates SMC Full time

    Urgently looking for a Clinic / HR / Admin manager for a Medical Center. Pay: AED5,000.00 - AED8,000.00 per month


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    CLINICAL PRACTICE: a) Assisting medical staff and taking responsibility for all of a patient’s basic needs. b) Healthcare Assistant (HCA) works under the guidance of a qualified healthcare professional, usually a registered nurse, and assists with basic duties that are in line with the hospitals policies and procedures. c) Performs a range of duties as...


  • Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    CLINICAL PRACTICE: a) Assisting medical staff and taking responsibility for all of a patient’s basic needs. b) Healthcare Assistant (HCA) works under the guidance of a qualified healthcare professional, usually a registered nurse, and assists with basic duties that are in line with the hospitals policies and procedures. c) Performs a range of duties as...

  • Clinic Manager

    3 weeks ago


    Abu Dhabi, United Arab Emirates AlasilaCX Full time

    Full job descriptionA well estbalished clinic is looking for clinic manager who can3.1Manages all aspects of individual and all patients, customers of the concerned facility.3.2 Manages all new avenues of service provision of the hospital.3.3 Manages all socially related work of patients, when required.3.4 Monitoring all Customer service, Tele sales, call...


  • Abu Dhabi, United Arab Emirates MED PHARMA MEDICAL Full time

    Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. - Keeps...

  • Patient Coordinator

    4 weeks ago


    Abu Dhabi, United Arab Emirates International Standard Full time

    We are currently seeking a dedicated and experienced **Patient Coordinator** to join our Dental Clinic. The Patient Coordinator plays a crucial role in ensuring the smooth operation of our clinic by providing excellent customer service and administrative support to both patients and staff. **Responsibilities**: - Greet patients warmly and assist them with...

  • Clinic Receptionist

    1 week ago


    Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

    **Job Title**: Clinic Receptionist - Immediate Availability (Arabic Speaker) **Key Responsibilities**: - **Patient Reception**: - Greet patients and visitors with a friendly and compassionate demeanor. - Check-in patients and collect necessary information accurately. - Schedule appointments and manage the appointment calendar. - **Phone Management**: -...

  • Clinic Receptionist

    1 week ago


    Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

    **Job Title**: Clinic Receptionist - Immediate Availability (Arabic Speaker) **Key Responsibilities**: - **Patient Reception**: - Greet patients and visitors with a friendly and compassionate demeanor. - Check-in patients and collect necessary information accurately. - Schedule appointments and manage the appointment calendar. - **Phone Management**: -...

  • Clinic Manager

    3 weeks ago


    Abu Dhabi, United Arab Emirates Silascis clinics Full time

    A well estbalished clinic is looking for clinic manager who can 3.1Manages all aspects of individual and all patients, customers of the concerned facility. 3.2 Manages all new avenues of service provision of the hospital. 3.3 Manages all socially related work of patients, when required. 3.4 Monitoring all Customer service, Tele sales, call center agents,...

  • Clinical Manager

    2 months ago


    Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    Supervise and manage the team, including nurses, administrative personnel, and support staff including the staff duty rota. - Oversee the scheduling of appointments and resource allocation. - Monitor and manage the clinic's budget, including expenses, revenue, and financial reporting. - Collaborate with finance and billing departments to ensure accurate...

  • Clinic Manager

    4 weeks ago


    Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

    Position Overview: Key Responsibilities: - Provide strategic leadership and direction for the clinic, overseeing all aspects of operations, including clinical services, administration, and staff management. - Develop and implement policies, procedures, and protocols to ensure compliance with regulatory standards, accreditation requirements, and best...


  • Abu Dhabi, United Arab Emirates Group of Cosmetology and Dental Clinics Full time

    A well estbalished clinic is looking for FEMALE clinic manager who can 3.1Manages all aspects of individual and all patients, customers of the concerned facility. 3.2 Manages all new avenues of service provision of the hospital. 3.3 Manages all socially related work of patients, when required. 3.4 Monitoring all Customer service, Tele sales, call center...

  • clinic supervisor

    3 months ago


    Abu Dhabi, United Arab Emirates MEONE MEDICAL CENTER Full time

    Supervise clinic staff, including medical assistants, receptionists, and other support staff, to ensure smooth operation of the clinic.Schedule and assign duties to clinic staff, ensuring adequate coverage and efficient workflow.Monitor and evaluate staff performance, providing feedback, coaching, and training as needed.Coordinate patient appointments,...