Patient Relations Officer/ Call Center

a) Receives and responds to customers and guides them for the process to be followed. b) If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not. c) Fill the claim form by their name, card number and date of medical service. d) If old patient, asks for...

**Duties and Responsibilities** - Provide friendly, quality client care to the patients. - Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls. - Schedule appointments, obtaining all necessary data concerning the patient and owner. - Prepare to receive appointments by retrieving client...

a) Receives and responds to customers and guides them for the process to be followed. b) If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not. c) Fill the claim form by their name, card number and date of medical service. d) If old patient, asks for...

Provide friendly, quality client care to the patients. - Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. - Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accurately and efficiently. They must be patient, empathetic, problem-solving, and...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accurately and efficiently. They must be patient, empathetic, problem-solving, and...

Ensure a call center chain of operations thatunderstands the customer's concern and conveys it to therelevant operating team or department. The Customer ServiceExecutive will be a go-between, providing information onproducts/services and resolving any customer issues accurately andefficiently. They must be patient, empathetic, problem-solving,...

Ensure a call center chain of operations thatunderstands the customer's concern and conveys it to therelevant operating team or department. The Customer ServiceExecutive will be a go-between, providing information onproducts/services and resolving any customer issues accurately andefficiently. They must be patient, empathetic, problem-solving,...

Qualifications: Excellent verbal and written communication skills in English and Arabic Minimum of 1-2 years of experience in a call center or customer service position Good computer skills with proficiency in Microsoft Office Suite Ability to handle customer complaints and resolve conflicts Patient and attentive to detail Flexible schedule with the ability...

Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information, and...

Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Call Center Representative in a Medical Center plays a pivotal role in facilitating communication between patients, healthcare providers, and other stakeholders. They are responsible for handling both inbound and...

Position: Inbound and Outbound Call Center RepresentativeLocation: Medical CenterDepartment: Call CenterJob Summary:The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative handles...

Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative...

Handle incoming calls, inquiries, and appointment scheduling with professionalism and empathy. - Greet and assist patients, ensuring a positive and friendly experience from their first point of contact. - Maintain accurate records of patient information and appointments in our electronic system. - Coordinate with medical staff and other departments to ensure...

**ARABIC CALL CENTER AGENT** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through...

Advance Care Prosthetics & Orthotics Center is seeking a Bilingual Customer Service Representative fluent in English and Arabic. Previous call center experience and strong communication skills required. Join our team for competitive pay, benefits, and growth opportunitiesResponsibilities: Handle inbound and outbound customer calls with professionalism and...

Healthline Day Surgery Center is a respected healthcare facility specializing in outpatient surgical care. We are seeking a dedicated Call Center Representative / Agent to join our team. **Roles and Responsibilities**: As a Call Center Representative / Agent at Healthline Day Surgery Center, your primary responsibilities will include: **Patient...

Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative...

Immediate Hiring All office related works including but not limited to: Excel Records Calling/Answering Calls Documents Management etc Other duties assigned from time to time **Job Types**: Full-time, Permanent **Education**: - Bachelor's (preferred) **Experience**: - Call Center: 1 year (preferred) - Adminstration: 1 year (preferred) - Sales: 1...

Provide friendly quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations efficiency and service to...