Call Centre Agent

7 days ago


Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time

Join to apply for the Collections Officer role at TASC Outsourcing

Position: Collection Agent

Location: Dubai

Salary: Upto AED 5,500

Key Responsibilities:

  1. Make outbound/inbound calls to recover overdue payments.
  2. Negotiate and set up repayment plans with customers.
  3. Accurately update account details and call records.
  4. Address customer queries professionally and escalate complex cases.
  5. Ensure compliance with company policies and prepare collection reports.

Requirements:

  1. Strong communication and negotiation skills.
  2. Experience in collections, customer service, or a similar role.
  3. Ability to handle challenging situations with professionalism.
  4. Detail-oriented with good record-keeping skills.
Seniority level

Associate

Employment type

Contract

Job function

Consulting and Customer Service

Industries

Staffing and Recruiting and Real Estate

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