Call Centre Operations Lead

About Us:Blossom Nurseries is a dynamic organization seeking a skilled Call Centre Agent to join our team. As a Call Centre Agent, you will play a critical role in delivering exceptional customer service and support.Responsibilities:Inbound Calls: Handle customer inquiries and provide solutions in a timely and professional manner.Outbound Calls: Make...

Job Summary: We are seeking a highly motivated and customer-oriented Call Centre Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing excellent service and support. You will handle inbound and outbound calls, resolve customer inquiries, and ensure customer satisfaction. Key Responsibilities: ...

Job Overview:We are seeking a skilled Call Centre Agent to join our team at Blossom Nurseries. As a Call Centre Agent, you will be responsible for handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions.Responsibilities:Handle inbound and outbound customer calls promptly and professionally.Provide accurate and...

Transguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.We are currently recruiting for a Call Centre Executive for one of our clients to be based out of their Dubai...

TeamManagement: Lead and support a team of call centeragents.PerformanceMonitoring: Track and analyze performance metrics,providing feedback andcoaching.Training andDevelopment: Conduct training sessions to enhanceagent skills andknowledge.QualityAssurance: Ensure high-quality customer interactionsand adherence to companypolicies.ProblemResolution: Address...

About the RoleWe are seeking an experienced Reception and Call Centre Manager to join our team at DISC Clinics. In this critical role, you will be responsible for ensuring seamless interactions between patients and our staff, providing accurate information and responding promptly to queries.Working closely with the Patient Experience Manager, you will...

Salary and Job DescriptionThe Senior Fulfillment Team Supervisor will be responsible for leading a team of fulfillment specialists and ensuring the smooth operation of our centre.The successful candidate will have experience in a logistical working environment and be proficient in MS Office suite.The ideal candidate will have excellent communication and...

DescriptionOur ideal candidate should have a strong background in customer support and possess excellent communication and problem-solving skills.Key ResponsibilitiesHandle customer inquiries and resolve issues efficientlyEscalate complex issues to the appropriate department or supervisorMaintain accurate records of customer interactions and...

Outbound and InboundCalls: Making outbound calls to potential customersand handling inbound calls from interestedclients.SalesPitch: Delivering scripted sales pitches to persuadecustomers to buy products orservices.CustomerEngagement: Engaging with customers, answering theirquestions, and addressing their concerns to build trust andrapport.ProductKnowledge:...

About This Role:We are currently seeking a highly motivated and experienced Call Center Team Lead to oversee our contact centre operations. The successful candidate will be responsible for managing a team of customer service representatives, ensuring that all calls are handled efficiently and effectively.The ideal candidate will possess excellent leadership...

The Support Centre Manager Position at Al Futtaim Private Company (LLC) is an exciting opportunity to lead a high-performing team and drive business growth through exceptional customer experiences.Your key responsibilities will include:Leading a team of customer support specialists, providing guidance and development opportunities.Managing performance,...

We are seeking a highly skilled B2B Call Centre Representative to join our team at Naukripay.About the PositionThe successful candidate will be responsible for making outbound calls to business customers, providing information and offering assistance. They may also handle customer service calls.Key TasksExplain company products and services to business...

First Venture Call Centre Services Est. is a leading provider of high-quality Call Center services within the financial industry. We are seeking a skilled and ambitious Telesales Executive to join our team and contribute to our success.As a Telesales Professional, you will have the opportunity to work with a diverse range of clients and develop your skills...

SellAnyCar.com offers a new, safe and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best used car price. Take advantage of the professional and gratis car inspection and the fast car buying service by SellAnyCar.com - the perfect alternative to time-consuming and...

About the Role:As a Call Centre Agent at Blossom Nurseries, you will be the primary point of contact for our customers, providing exceptional service and support. Your key responsibilities will include handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions.Responsibilities:Handle inbound and outbound customer...

Job Summary:We are seeking a highly motivated and customer-oriented individual to join our dynamic team as a Call Centre Agent. In this role, you will be the first point of contact for our customers, providing excellent service and support.Key Responsibilities:Provide prompt and professional assistance to customers via inbound and outbound calls.Offer...

Are you a motivated and results-driven individual looking to unlock your sales potential? Look no further than First Venture Call Centre Services Est.! We are seeking a talented Telesales Executive to join our team and contribute to our success.As a Telesales Professional, you will have the opportunity to work with a diverse range of clients and develop your...

Bachelors Degree in any disciplineMinimum 5-7 years of call center experience with at least 3 years' experience managing call center teamsExcellent ytical and critical thinking ss.Ability to drive strategic initiates to enhance efficiency, customer experience, and effectivenessExcellent team management, planning, and ssProactive, collaborative and...

Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers' purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with...

We are seeking experienced SOC L1, L2, L3 Engineers to join our prestigious clients worldwide. As a Security Operations Centre Engineer, you will be responsible for providing proactive defence against cyber threats.About NETS-International GroupNETS-International Group is a leading global Solutions Provider and Systems Integrator dedicated to empowering the...