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Helpdesk Executive

1 week ago

Dubai, Dubai, United Arab Emirates Mr Fixer Technical Services LLC Full time
Job Role

The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
  • Answer incoming calls and respond to customer inquiries
  • Resolve customer complaints and issues promptly
  • Escalate complex issues to the appropriate department or supervisor
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field
  • 3-8 years of experience in customer support or call centre environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making skills