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Relationship Manager- Employee Banking Emiratized Role

1 week ago

Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

Responsibilities:

  • Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development
  • Work independently on customers needs
  • Identify and develop resources relevant to business development and sales goals
  • Liaise with concern team to ensure top level client experience in all cases of client interactions from follow up to delivery
  • Attract as well as retain clients by developing highly creative outreach strategies along with marketing department in the organization
  • Work in line with the operational procedures of the organization towards its revenue generation and sales growth goals
  • Work collaboratively with the Marketing to develop creative outreach strategies to attract and retain clients
  • Continuously review the current processes to find better ways of working
  • Manage CIB relationships and direct the fulfilment team to execute business in the EB client premises
  • Grow portfolio of Employee Banking Clients by desired percentage
  • Organise Helpdesk / Induction activities at client premises in order to generate business revenues by extension on Retail asset products and services.
  • Lead generation and management through FAB CRM systems
  • Act as the focal point for customer enquiries
  • Exceed expectations by increasing standards of customer service also ensure affective complaint management (Addressing customers concerns at your door services enhanced )
  • Effective Management of Bulk Account opening process for the employees of the targeted CIBG/ TML customer
  • Constantly design and execute strategies to increasing business penetration within the region
  • Liaise with Corporate & Investment banking business banking team to provide their clients with a complete package on retail banking proposition
  • Drive multi product sales with a focused approach on increasing corporate profitability
  • Monitor emerging opportunities in Market Industry and Competition and share information with the Business Intelligence team to keep plans/ strategies agile and improvise in a changing landscape
  • Work closely with strategic alliances within PBG sales and distribution
  • Adhere to the Standard Operating Procedures Policies and Code of Conduct of the bank

Skills

  • Strong relationship management skills
  • Ability to grow and maintain relationship with any individual irrespective of the background and type of personality
  • Possession of good sense of humour
  • Strong written and verbal communication skills
  • Strong creativity and critical thinking abilities
  • Ability to work with recent technological applications relating to daily tasks
  • Strong detailorientation and top level selforganization
  • Ability to perform multiple tasks simultaneously
  • Willingness to put in more working hours even at odd times
  • Possess reliable problemsolving ability

Qualifications :

  • Bachelor Degree Preferably a Masters Degree
  • 5 years relevant experience in the banking sector

Remote Work :

No

Employment Type :

Fulltime