IT Executive

1 week ago


Dubai, United Arab Emirates RAG GLOBAL BUSINESS HUB Full time

**Responsibilities**:

- Provide expert helpdesk support for both Windows and Mac laptops, ensuring optimal performance.
- Resolve technical issues and troubleshoot problems related to hardware, software, and network systems.
- Assist in software and hardware installations, ensuring seamless integration with existing systems.
- Document and maintain records of all support activities for future reference and analysis.
- Configure and manage Windows Outlook and Microsoft Office 365 for efficient operation.
- Offer day-to-day troubleshooting, problem-solving, and consultation to computer users.
- Provide installation, training, and support for CCTV surveillance systems.
- Administer and offer network support for both Windows and Mac users.
- Conduct remote desktop operations to address user concerns and ensure system functionality.
- Expertise in structured cabling (RJ11, RJ45, Cat5, Cat6, Cat7) for network infrastructure.
- Support and maintain backup server systems for data security.
- Configure access points and ensure secure network connectivity.
- Install, train, and provide support for various devices used by employees.
- Manage IP telephone and PBX systems for effective communication.
- Implement and support biometric fingerprint attendance systems.
- Oversee door access control systems to enhance workplace security.
- Proficient in routing and switching for network optimization.

**Qualifications**:

- Proven experience in providing IT support and troubleshooting.
- Certification in relevant IT disciplines (e.g., Microsoft, Cisco) is a plus.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with CCTV surveillance, IP telephony, and access control systems.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a dynamic environment.
- Experience with structured cabling and network infrastructure.

**Salary**: AED2,000.00 - AED3,000.00 per month

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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