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IT HelpDesk Support

4 weeks ago


Dubai, United Arab Emirates Binding Partnerships Full time

This opportunity is for a back office IT HelpDesk Support role for a global investment management firm.Our client's IT infrastructure is managed by the Head Office located in Europe. OS, File, Email, Printer, and Blackberry servers are managed by the headquarters.What is managed locally are telephony, internet and the data centre where the combo servers are located.The Help Desk Support will have the following responsibilities:Daily Helpdesk support for all users (19 users)Data Centre maintenance i.e. combo servers and local applicationsPatch updates when requiredManage telephony and internetLiaise with local service providers on hardwareLiaise with the Head Office on IT issues raised by usersSalary: Between AED5k and AED8kFull-time role.Benefits – home leave ticket, insurance coverage including family and discretionary bonus (depending on the performance of the business)The person must have the IT knowledge and expertise that will meet the requirements of the business. Must be proactive and can think out of the box. Has a positive attitude and can work well in a multi-cultural organization.About The CompanyBinding Partnerships is an exceptional provider of executive search and bespoke recruitment solutions.With offices located in Dubai and Abu Dhabi, we are perfectly positioned to service the growing needs of clients and candidates across the Middle East.By working in partnership with both our clients and candidates, listening to their needs, researching and then offering confidential, practical and informed advice and solutions, we are able to build long-term relationships with the professionals with whom we work.#J-18808-Ljbffr