Relationship Manager- Employee Banking
2 weeks ago
Responsibilities:
- Seekout and source new clients by developing networks and independentlyidentifying and developing relevant resources for sales andbusiness development
- Work independently oncustomers needs
- Identify and develop resourcesrelevant to business development and salesgoals
- Liaise with concern team to ensure toplevel client experience in all cases of client interactions fromfollow up to delivery
- Attract as well as retainclients by developing highly creative outreach strategies alongwith marketing department in theorganization
- Work in line with the operationalprocedures of the organization towards its revenue generation andsales growth goals
- Work collaboratively withthe Marketing to develop creative outreach strategies to attractand retain clients
- Continuously review thecurrent processes to find better ways ofworking
- Manage CIB relationships and direct thefulfilment team to execute business in the EB clientpremises
- Grow portfolio of Employee BankingClients by desired percentage
- Organise Helpdesk/ Induction activities at client premises in order to generatebusiness revenues by extension on Retail asset products andservices.
- Lead generation and managementthrough FAB CRM systems
- Act as the focal pointfor customer enquiries
- Exceed expectations byincreasing standards of customer service also ensureaffective complaint management (Addressing customers concerns atyour door services enhancedTAT...etc.)
- Effective Management of BulkAccount opening process for the employees of the targeted CIBG/ TMLcustomer
- Constantly design and executestrategies to increasing business penetration within theregion
- Liaise with Corporate &Investment banking business banking team to provide their clientswith a complete package on retail bankingproposition
- Drive multi product sales with afocused approach on increasing corporateprofitability
- Monitor emerging opportunities inMarket Industry and Competition and share information with theBusiness Intelligence team to keep plans/ strategies agile andimprovise in a changing landscape
- Work closelywith strategic alliances within PBG sales anddistribution
- Adhere to the Standard OperatingProcedures Policies and Code of Conduct of thebank
Skills
- Strongrelationship management skills
- Ability to growand maintain relationship with any individual irrespective of thebackground and type of personality
- Possessionof good sense of humour
- Strong written andverbal communication skills
- Strong creativityand critical thinking abilities
- Ability to workwith recent technological applications relating to dailytasks
- Strong detailorientation and top levelselforganization
- Ability to perform multipletasks simultaneously
- Willingness to put in moreworking hours even at odd times
- Possessreliable problemsolvingability
Qualifications:
- Bachelor DegreePreferably a Masters Degree
- 5 years relevantexperience in the bankingsector
RemoteWork :
No
EmploymentType :
Fulltime
Key SkillsBusinessDevelopment,Sales Experience,Loyalty Marketing,PortfolioManagement,Wealth Management,Financial Services,Algebra,TerritoryManagement,Banking,Relationship Management,Customer relationshipmanagement,Geometry
Experience: years
Vacancy: 1
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