Relationship Manager- Employee Banking

2 weeks ago


Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

Responsibilities:

  • Seekout and source new clients by developing networks and independentlyidentifying and developing relevant resources for sales andbusiness development
  • Work independently oncustomers needs
  • Identify and develop resourcesrelevant to business development and salesgoals
  • Liaise with concern team to ensure toplevel client experience in all cases of client interactions fromfollow up to delivery
  • Attract as well as retainclients by developing highly creative outreach strategies alongwith marketing department in theorganization
  • Work in line with the operationalprocedures of the organization towards its revenue generation andsales growth goals
  • Work collaboratively withthe Marketing to develop creative outreach strategies to attractand retain clients
  • Continuously review thecurrent processes to find better ways ofworking
  • Manage CIB relationships and direct thefulfilment team to execute business in the EB clientpremises
  • Grow portfolio of Employee BankingClients by desired percentage
  • Organise Helpdesk/ Induction activities at client premises in order to generatebusiness revenues by extension on Retail asset products andservices.
  • Lead generation and managementthrough FAB CRM systems
  • Act as the focal pointfor customer enquiries
  • Exceed expectations byincreasing standards of customer service also ensureaffective complaint management (Addressing customers concerns atyour door services enhancedTAT...etc.)
  • Effective Management of BulkAccount opening process for the employees of the targeted CIBG/ TMLcustomer
  • Constantly design and executestrategies to increasing business penetration within theregion
  • Liaise with Corporate &Investment banking business banking team to provide their clientswith a complete package on retail bankingproposition
  • Drive multi product sales with afocused approach on increasing corporateprofitability
  • Monitor emerging opportunities inMarket Industry and Competition and share information with theBusiness Intelligence team to keep plans/ strategies agile andimprovise in a changing landscape
  • Work closelywith strategic alliances within PBG sales anddistribution
  • Adhere to the Standard OperatingProcedures Policies and Code of Conduct of thebank

Skills

  • Strongrelationship management skills
  • Ability to growand maintain relationship with any individual irrespective of thebackground and type of personality
  • Possessionof good sense of humour
  • Strong written andverbal communication skills
  • Strong creativityand critical thinking abilities
  • Ability to workwith recent technological applications relating to dailytasks
  • Strong detailorientation and top levelselforganization
  • Ability to perform multipletasks simultaneously
  • Willingness to put in moreworking hours even at odd times
  • Possessreliable problemsolvingability

Qualifications:

  • Bachelor DegreePreferably a Masters Degree
  • 5 years relevantexperience in the bankingsector

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
BusinessDevelopment,Sales Experience,Loyalty Marketing,PortfolioManagement,Wealth Management,Financial Services,Algebra,TerritoryManagement,Banking,Relationship Management,Customer relationshipmanagement,Geometry
Experience: years
Vacancy: 1

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