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B2B Call Centre Representative

2 weeks ago

Dubai, Dubai, United Arab Emirates Naukripay Full time

We are seeking a highly skilled B2B Call Centre Representative to join our team at Naukripay.

About the Position

The successful candidate will be responsible for making outbound calls to business customers, providing information and offering assistance. They may also handle customer service calls.

Key Tasks
  • Explain company products and services to business customers.
  • Identify business customer needs and offer relevant solutions.
  • Manage call records accurately.
  • Meet sales targets and submit regular progress reports.
  • Stay up-to-date with market trends to provide the best possible service to customers.
Requirements
  • Excellent communication skills.
  • Ability to multitask and handle multiple calls simultaneously.
  • Strong problem-solving skills to reason in the moment and act on own ideas.
  • Adaptability to adjust to different situations and customers.
  • Excellent customer service skills.
  • Strong organizational skills to maintain accurate records.
  • Proficiency in English.
  • Ability to quickly absorb product knowledge.

This role is ideal for someone who enjoys working in a fast-paced environment and providing excellent customer service.