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Head of Food and Beverage Operations

2 months ago

Al Ain, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

We are seeking a highly skilled and experienced Food and Beverage professional to join our team at Rotana Hotels as a Head Waiter. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their dining experience is memorable and enjoyable.

The ideal candidate will have a strong background in restaurant management, with a proven track record of delivering high-quality service and driving revenue growth. Key responsibilities will include:

  • Leadership and Team Management: Lead and motivate a team of servers, bartenders, and kitchen staff to deliver exceptional service and meet sales targets.
  • Service Standards: Ensure that all guests receive a warm and welcoming experience, with prompt and attentive service throughout their meal.
  • Menu Knowledge: Familiarize yourself with our menu offerings and make recommendations to guests to enhance their dining experience.
  • Revenue Growth: Work closely with the kitchen and stewarding teams to optimize menu offerings and drive revenue growth.
  • Training and Development: Conduct regular training sessions with the team to ensure they are equipped with the skills and knowledge needed to deliver exceptional service.
  • Outlet Operations: Monitor duty schedules, ensure the proper appearance and grooming of staff, and work towards the timely setup of the outlet.
  • Guest Relations: Maintain a professional and friendly relationship with guests to ensure their well-being and satisfaction.