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Director of Food Beverage

4 months ago

Ras AlKhaimah, United Arab Emirates Accor Full time

Supports to General Manager in his assignmentand assures that set objectives are understood and implemented inthe operation.

Lead, manage and inspire theFood & Beverage Division, including Outlets, Banquets,Culinary, and stewarding, ensuring all service standards arefollowed.

Drive innovative promotions, menusand concepts, creating a destination of choice for both Hotel andexternal guests.

Ensuring optimal performanceby being a consistent presence on the floor to support and lead theteam to deliver service excellence.

Workclosely and in partnership with the culinary & stewardingteams to ensure that all food & beverage service aspectsexceed guest expectations and promote teamwork as a strongcomponent of the luxury serviceculture.

Follow up on guest complaints withthe leadership team and ensure appropriate internal follow up,including implementing training resolutions and effectiveperformance management whereapplicable.

Maintain a first class andpositive visual impact within the outlets including ambiance,cleanliness, orderliness, décor and serviceflows.

Ensure the implementation and adherenceof standards in guest service and constantly seek out ways toimprove product and service as well as increase volumes andprofits

Consistently offer professional,friendly and engaging service

Liaise withother all the Food & Beverage departments to ensure thatall resources are being effectively utilized and that the entiredivision operates as a unified force.

AnalyzeFood & Beverage business trends to develop accurateforecasts and strategies to maximizeprofits.

Prepare annual budgets and administerin a fiscally responsible manner.

Assist inthe preparation of the Hotel’s annual strategic plan andachieve the goals and targets therein.

Providevision and creativity in renovationopportunities.

Lead and support all Food& Beverage departments in the achievement of theirfinancial and operational targets.

Driverevenue and profit through the development and implementation ofstrategies, practices and promotions while maintaining theintegrity of the overall concept.

Implementeffective control of food, beverage, labour and operating expensesthroughout the Food & Beveragedivision.