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We are seeking a highly skilled and experienced Food and Beverage professional to join our team at Rotana Hotels as a Head Waiter. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their dining experience is memorable and enjoyable.
The ideal candidate will have a strong background in restaurant management, with a proven track record of delivering high-quality service and driving revenue growth. Key responsibilities will include:
- Team Leadership: Supervise and motivate a team of waiters and waitresses to ensure seamless service delivery and high levels of customer satisfaction.
- Service Standards: Implement and maintain high standards of service, ensuring that all guests receive a warm and welcoming experience.
- Menu Knowledge: Familiarize yourself with our menu offerings and be able to make recommendations to guests to enhance their dining experience.
- Revenue Growth: Work closely with the kitchen and stewarding teams to ensure efficient service delivery and maximize revenue opportunities.
- Training and Development: Conduct regular training sessions with the team to ensure they are equipped with the skills and knowledge needed to deliver exceptional service.
- Outlet Operations: Monitor and maintain the appearance and cleanliness of the restaurant, ensuring that it meets the highest standards of quality and presentation.
- Guest Relations: Build strong relationships with guests to ensure their needs are met and exceeded, resulting in repeat business and positive reviews.