Restaurant Manager
5 months ago
Looking for a **female **Restaurant manager in Al Ain with minimum of **7+**years experience in **UAE **in a similar position.
1. Supervise and coordinate daily restaurant operations, including opening, closing, and shift changes.
2. Ensure compliance with health and safety regulations, food hygiene standards, and restaurant policies.
3. Monitor inventory levels, order supplies, and manage food and beverage stock.
4. Maintain high standards of customer service, addressing guest concerns and feedback promptly and professionally.
5. Train staff on providing excellent service and create a welcoming atmosphere for patrons.
6. Recruit, hire, train, and schedule front-of-house and back-of-house staff.
Set performance expectations, provide ongoing feedback, and conduct regular performance evaluations.
7. Foster a positive work environment, promote teamwork, and address employee concerns.
8. Monitor revenue, expenses, and budgets to ensure profitability.
Control costs, manage labor expenses, and optimize inventory management.
Implement pricing strategies and promotions to increase revenue.
9. Collaborate with chefs and kitchen staff to develop and update menus.
Ensure menu items are prepared and presented according to established quality standards.
10. Build strong relationships with regular customers and handle VIP reservations.
Address guest complaints or concerns to ensure guest satisfaction.
11. Implement marketing strategies to attract new customers and retain existing ones.
Participate in promotional events, special offers, and marketing campaigns.
12. Provide training for new and existing staff on service standards, menu knowledge, and company policies.
13. Encourage skill development and cross-training to enhance team capabilities.
Maintain accurate records of sales, expenses, employee hours, and other relevant data.
14. Prepare regular reports for upper management and attend meetings as required.
Negotiate contracts and build relationships with suppliers and vendors.
Monitor deliveries and ensure quality and consistency of supplies.
**Qualifications**:
- 7+ years of experience as a restaurant manager.
- Strong leadership and communication skills.
- Excellent customer service and problem-solving abilities.
- Knowledge of restaurant operations, including food preparation and beverage service.
- Understanding of financial management and cost control.
- Familiarity with health and safety regulations.
- Ability to work flexible hours, including weekends and evenings.
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Restaurant Manager: 7 years (required)
**Language**:
- Arabic (preferred)
License/Certification:
- UAE Driving Licence (required)
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