Account Management Services Leader

1 week ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

About Precision Hire Solution

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Precision Hire Solution is a unique family of businesses that helps individuals and organizations transform how they work, live, and play. Join us to build a future that works for everyone because Progress Takes All of Us.

About the Role

You will be a key leader of the Dell Customer success Account Management Services team supporting Dell's largest and most strategically important customer. You will build relationships with Customer Executives within some specific accounts as Dell support services leader focused on the total customer experience and satisfaction. You collaborate at multiple levels within Dell Sales leadership to understand customer business strategy and drive account management services opportunities.

Your Key Responsibilities

  • Communicate relevant service updates and recommendations to both internal & external customers to ensure a level of compliance performance change control management and serviceability. Collaborate with Dell resources and customer during escalations
  • Leverage big data analysis to provide customer environment insight and proactive guidance & recommendations and work with the customer to proactively identify and resolve potential issues
  • Attend customer site meetings frequently or as appropriate and lead generation and preparation of monthly and quarterly reports/business reviews to proactively inform customer of overall account status including ongoing service activities recommendations for further risk mitigation updates on incident solution and progress of upgrades and enhancements
  • Facilitate effective communication and coordination of problem-solving efforts between support teams account teams field service personnel and customers
  • Interact regularly with the operations team at the customer site. Assist in ensuring accuracy of service maintenance attributes.

Requirements

  • Possess strong Product/Technology and Industry knowledge
  • Minimum 5 years relevant experience in a similar role (customer facing major accounts)
  • Strong communications skills (written & verbal) and active listening capabilities
  • Escalation management and Continuous Improvement drive. Demonstrate ability to work in a fast-paced matrix organization directing diverse teams through multiple programs to completion
  • Proven ability to manage a dynamic workload of complex priorities and deliverables while proactively communicating expectations. Strong data-driven and problem-solving skills and a passion to learn and master new concepts quickly and independently

Desirable Requirements

  • Bachelor's degree

  • Key Account Leader, 3M Scott Fire

    1 week ago

    Dubai, Dubai, United Arab Emirates 3M Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Key Account Leader to join our team at 3M Scott Fire. As a Key Account Leader, you will be responsible for leading key accounts in Dubai and other regions, working closely with clients to specify and promote 3M products.Key ResponsibilitiesLead key accounts in Dubai and other regions, focusing on...

  • Spokane Area Service Leader

    1 week ago

    Dubai, Dubai, United Arab Emirates GE HealthCare Full time

    Job Summary:As a Spokane Area Service Leader at GE HealthCare, you will play a critical role in driving business growth and customer satisfaction in the Spokane area. This position requires a strong partnership with the Market Service Director, local commercial account community, and peer management staff to execute business strategies and drive customer...

  • Sales Team Leader

    7 days ago

    Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Job DescriptionWe are seeking a highly skilled and experienced Sales Team Leader to join our team at Kempinski Hotels. As a Sales Team Leader, you will be responsible for leading the sales team and driving revenue growth.Key Responsibilities:Assist the Director of Sales: Provide support to the Director of Sales in the management of the sales team,...

  • Strategic Account Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Gartner Full time

    About the RoleWe are seeking a highly experienced and results-driven Strategic Account Manager to join our team at Gartner. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our presence in the Large Enterprise market.Key ResponsibilitiesRevenue Growth: Develop and execute strategies to drive revenue...

  • Executive Vice President of Accounting and Shared Services

    7 days ago

    Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time

    Job SummaryWe are seeking an experienced and strategic leader to join our team as Vice President of Accounting and Shared Services at CHALHOUB Group. The successful candidate will be responsible for developing and executing strategies that support the company's Group Strategic goals.Key ResponsibilitiesStrategic LeadershipCollaborate with the CFO and...

  • Cloud Service Provider Account Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Lenovo Full time

    About LenovoWe are a global technology leader, ranked #217 in the Fortune Global 500, employing 77,000 people worldwide, and serving millions of customers every day in 180 markets. Our mission is to deliver smarter technology for all, driving innovation and growth in the IT industry.Job SummaryWe are seeking a highly motivated and experienced Cloud Service...

  • PR Account Director

    7 days ago

    Dubai, Dubai, United Arab Emirates Right Calibre Full time

    About the RoleWe are seeking a highly skilled PR Account Director to join our team at Right Calibre. As a leader in the field of public relations, you will be responsible for developing and implementing strategic communications plans that drive business results.Key ResponsibilitiesClient Service: Serve as a primary contact for our clients, providing...

  • IT Operations Leader

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Culture Recruitment Group Full time

    Role Overview:The IT Operations Leader will be responsible for overseeing the comprehensive delivery of IT services across the organization. This position entails managing and optimizing an ITIL-based Service Desk that encompasses incident, problem, and change management practices.Key Responsibilities:Ensure accountability for group-wide IT service delivery...

  • Account Management Specialist

    1 week ago

    Dubai, Dubai, United Arab Emirates STAR SERVICES LLC. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at STAR SERVICES LLC. as an Account Management Specialist.Key ResponsibilitiesCustomer Service:Process daily customer transactions, including receipts and orders, in a timely and accurate manner.Provide operational reports to management upon...

  • Education Leader

    1 week ago

    Dubai, Dubai, United Arab Emirates GEMS Education Full time

    Leadership Role• We are seeking a visionary leader who is passionate about education and committed to the development and welfare of all members of the GEMS Education family, including students, staff, and peers.• A creative and effective leader with a proven track record of accomplishment in school improvement, embracing accountability and building...

  • Stewardship and Guest Services Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Rtc Employment Services Full time

    The Chief Steward is a key member of the hospitality team, responsible for ensuring the highest standards of cleanliness, organization, and guest satisfaction on board.Guest Services Coordination: Oversee the scheduling and management of stewardess staff to provide exceptional guest service and cleaning standards.Interior Maintenance: Ensure the interior of...

  • Ticketing Operations Manager and Guest Services Leader

    1 week ago

    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    About the RoleThe Operations Manager, Ticketing is responsible for the overall operations of ticketing functions of Aquaventure World. This includes ensuring the efficient processing of ticket transactions, maintaining accurate cash handling records, and providing exceptional customer service to guests.The person in this role will oversee the development and...

  • Financial Project Management Leader

    1 week ago

    Dubai, Dubai, United Arab Emirates Siemens Full time

    Key Responsibilities:Lead complex financial projects with 8+ years of experience in project management.Develop and implement project plans, ensuring timely and within-budget delivery.Collaborate with cross-functional teams to identify and mitigate project risks.Manage project finances, including budgeting, forecasting, and cost control.Ensure compliance with...

  • Accountant for Revenue Management in Legal Services

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time

    About the RoleOur client, a prestigious international law firm, is seeking a skilled Revenue Accountant to enhance their finance team. This position is pivotal in overseeing the firm's revenue accounting functions, ensuring precision and adherence to financial regulations while delivering insightful financial analyses to aid strategic decision-making.Key...

  • Purchasing Team Leader

    5 days ago

    Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    Job Summary:The Purchasing Team Leader is responsible for the efficient management of the Purchase department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest, and owner expectations.Key Responsibilities:Assist the Materials Manager with the management of the Purchase department in accordance with the...

  • Sales Account Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates VAP Group Full time

    Dear Candidate,About UsVAP Group is a leading provider of data-driven solutions and technology services, committed to transforming enterprises through innovative digital strategies. Our mission is to drive measurable results and facilitate sustainable growth for our clients through our advanced analytics platform.At VAP Group, you will collaborate with a...

  • Accounting Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Petra Insurance Brokers Full time

    Job OverviewAs a pivotal member of our finance team at Petra Insurance Brokers, you will play a crucial role in overseeing the accounting operations and ensuring financial integrity. Your expertise will contribute to the growth and stability of our organization.Key ResponsibilitiesSupervise and assess the performance of the accounting team within a dynamic...

  • PR Account Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Right Calibre Full time

    About the RoleWe are seeking a highly skilled and experienced PR Account Manager to join our team at Right Calibre, a fast-paced boutique PR Agency in Dubai. As a key member of our team, you will be responsible for managing a portfolio of accounts within the B2B and corporate space, providing exceptional client service, and driving results through innovative...

  • Compliance Leader

    1 week ago

    Dubai, Dubai, United Arab Emirates Calvin James Recruitment Full time

    Job Summary:Calvin James Recruitment is seeking a seasoned Compliance Leader to join our team as a Chief Compliance Officer. This is a critical role that requires a deep understanding of regulatory requirements and a proven track record of developing and implementing effective compliance programs.About the Role:Compliance Program Development: Design,...

  • Strategic Sales Account Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Rtc Employment Services Full time

    Job Summary:We are seeking a highly skilled and experienced Strategic Sales Account Manager to join our team at Rtc Employment Services. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion in the UAE market.Key Responsibilities:Develop and execute country-specific sales strategies to achieve sales...