Customer Experience Director

3 days ago


Dubai, Dubai, United Arab Emirates Royal Avenue Investments Full time
Culinary Venue Operations Manager

This senior role involves overseeing daily operations at our unique restaurant and mini golf club, ensuring an exceptional experience for guests.

Main Responsibilities:
  1. Service Quality: Deliver consistent, high-quality service to guests, addressing any concerns promptly and professionally.
  2. Team Performance: Coach and develop a team of servers, bartenders, and floor staff to meet or exceed service standards.
  3. Operational Efficiency: Optimize operational processes to minimize wait times and maximize guest satisfaction.
  4. Event Planning: Assist with event planning and coordination, working closely with kitchen and bar teams to deliver seamless services.
  5. Supply Chain Logistics: Manage inventory levels, ordering and receiving supplies as needed, and maintaining a clean and organized workspace.


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