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Head of Key Account Management

2 months ago


Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time
Job Description

**About the Role**

Black Pearl Consult is seeking a seasoned professional to fill the position of Head of Key Accounts. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and revenue growth from our key customers.

**Key Responsibilities**

  • Build and maintain strong relationships with key accounts to ensure high service standards and customer satisfaction.
  • Develop strategic plans to maximize customer retention and drive revenue growth.
  • Oversee contract negotiations and ensure successful execution.
  • Act as the primary point of contact for key accounts, resolving issues and providing solutions.
  • Advocate for key accounts' interests within the company.

**Requirements**

  • Bachelor's degree in Business Administration, Marketing, Engineering, Economics, or a related field. A master's degree is preferred.
  • Experience in key account management, customer relationship management, or sales roles within the power/utility or multinational organizations.
  • Proven track record in key account management, strong strategic planning, financial management, and analytical skills.

**What We Offer**

Black Pearl Consult is a dynamic and innovative company that offers a challenging and rewarding work environment. We are committed to helping our employees grow and develop their careers.