Key Account Manager
3 weeks ago
Job Title: Key Account Manager
Job Summary:
Nespresso is seeking a highly skilled Key Account Manager to oversee the execution of the HoReCa Channel Strategic Segment and Key Account Strategies for the UAE Market. The successful candidate will be responsible for ensuring the implementation of Key Account Commercial & Marketing OOH Activities to achieve yearly objectives, managing the profitability of Key Accounts, and developing a deep understanding of the B2B OOH HoReCa Channel Market in the UAE.
Key Responsibilities:
- Conduct comprehensive market analysis to understand market dynamics, trends, and future projections.
- Develop a deep understanding of the B2B OOH HoReCa Channel Market in the UAE with a focus on office key accounts.
- Monitor, analyze, and communicate performance results compared to set plans, including analyzing coffee machine market data from sources such as Euromonitor and Advancy.
- Formulate growth strategies and recommend actionable insights to meet set objectives.
- Establish sales strategy, define key account opportunities, and develop annual key account plans with high-level targets for acquisition, retention, and growth.
- Foster strong relationships with existing and potential key accounts, engage in public relations and networking activities, and coordinate with the markets Marketing and Customer Relationship Center (CRC) functions to maintain high standards of customer relationship management.
- Implement the B2B HoReCa Sales strategy in collaboration with the HoReCa Sales Team, set annual machine sales targets by key account, and develop detailed operational plans, including volume, value, P&L tracking, and reporting.
Requirements:
- University degree in Commercial or Economics Management.
- Extensive commercial experience with a strong commercial acumen consistently achieving KPIs.
- Must have experience handling HORECA channels.
- Demonstrated success in various challenging sales roles, including direct sales experience in a similar business model, with the ability to effectively present commercial proposals to small to medium chain customers.
- Previous experience in line management within a similar environment, with a proven track record of developing and coaching individuals and the ability to connect and motivate sales teams, including virtual teams and agents.
About Nespresso:
Nespresso is a global company with 14,000 employees worldwide. We actively cultivate diversity, inclusion, and belonging in the workplace and celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.
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