Reservations Manager

5 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time
Job Summary

We are seeking a highly skilled and experienced Reservations Manager to join our team at Marriott International. As a key member of our reservations team, you will be responsible for overseeing the accuracy of room blocks, reservations, and group market codes.

Key Responsibilities
  • Oversee the accuracy of room blocks, reservations, and group market codes.
  • Communicate company values and culture to new employees.
  • Review and implement new reservations procedures.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue.
  • Input and access data in reservation system.
  • Respond to any challenges found for accommodating rooming requests.
  • Set-up proper billing accounts according to Accounting policies.
  • Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of experience in reservations or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in reservation systems and software.

  • Sales Manager

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Sales Manager - Groups, MICE & Weddings to join our team at Hilton Worldwide, Inc. As a Senior Sales Manager - Groups, MICE & Weddings, you will be responsible for managing the Groups, MICE and Weddings Sales office and the on-property Reservations Team to actively convert customer enquiries...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Job DescriptionMövenpick Hotels & Resorts is seeking a highly skilled and experienced professional to fill the role of Director of Revenue Generation. This is a key position that requires a strong understanding of hotel revenue management and a proven track record of driving revenue growth.Key ResponsibilitiesRevenue Strategy Development: Develop and...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Position OverviewThe Hospitality Host plays a crucial role in ensuring a welcoming atmosphere for guests at our establishment. This position requires a thorough understanding of the restaurant's operations and a commitment to providing exceptional service.Key ResponsibilitiesComprehensive Knowledge: Maintain an in-depth understanding of:Dining area layout,...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Position OverviewThe Director of Revenue at Mövenpick Hotels & Resorts plays a pivotal role in enhancing profitability across various revenue streams, including Rooms, Restaurants, and Spas. This leadership position is responsible for developing and executing strategic initiatives that drive incremental revenue growth.Key ResponsibilitiesLead the strategic...

  • Hospitality Host

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Position OverviewAs a Hospitality Host, you will play a crucial role in ensuring a welcoming atmosphere for our guests at Accor. Your responsibilities will include:Comprehensive Knowledge: Maintain an in-depth understanding of the dining area layout, including table arrangements, seating capacities, and the overall ambiance of the restaurant.Guest...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Operational Leadership Development Intern to join our team at Hilton Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and supporting the smooth operation of our hotel.Key ResponsibilitiesGuest Service and Front Office...

  • Restaurant Hostess

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job Summary:We are seeking a highly skilled and experienced Restaurant Hostess to join our team at Accor. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our customers.Key Responsibilities:Guest Service and Relations:Develop and maintain a thorough...

  • Hospitality Hostess

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job Summary:We are seeking a highly skilled and experienced Restaurant Hostess to join our team at Accor. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our customers.Key Responsibilities:Guest Service and Relations:Develop and maintain a thorough...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Mövenpick Resort Al Marjan Island. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for ensuring that they have an exceptional experience during their stay.Key ResponsibilitiesProvide Exceptional Guest ServiceConsistently...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels, Resorts and Spas Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Anantara Hotels, Resorts and Spas. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a memorable stay for our valued guests.Key ResponsibilitiesGuest Service: Provide expert service to...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Role OverviewThe VIP Guest Services Coordinator plays a pivotal role in ensuring an exceptional experience for our esteemed guests. This position requires a blend of professionalism, attention to detail, and a commitment to delivering outstanding service.Key ResponsibilitiesPreparation for VIP Arrivals: Organize room assignments, amenities, and special...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Mövenpick Resort Al Marjan Island. As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is exceptional.Key ResponsibilitiesProvide Exceptional Guest ServiceConsistently offer friendly, engaging,...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Operational Leadership Development Intern to join our team at Hilton Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and supporting the smooth operation of our hotel.Key ResponsibilitiesGuest Service and Front Office...

  • Restaurant Hostess

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job DescriptionWe are seeking a highly skilled and attentive Restaurant Hostess to join our team at Accor. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our guests.Key Responsibilities:Guest Greeting and Seating: Greet guests at the entrance of the...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Role OverviewAs a VIP Guest Services Coordinator, you will play a pivotal role in ensuring an exceptional experience for our distinguished guests. Your responsibilities will encompass a range of tasks aimed at delivering outstanding service and maintaining high standards of hospitality.Key ResponsibilitiesPreparation for VIP Arrivals: Organize room...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels, Resorts and Spas Full time

    As a Hospitality Service Specialist, your main duty is to deliver exceptional service to our guests in a friendly and professional manner. You will be responsible for managing reservations, welcoming and registering guests, ensuring a memorable experience throughout their stay, and processing the final billing upon their departure. Addressing all guest...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels, Resorts and Spas Full time

    As a Hospitality Service Specialist, your main duty is to deliver exceptional service to guests in a friendly and professional manner. You will be tasked with managing reservations, welcoming and registering guests, ensuring a memorable experience throughout their stay, and processing the final billing upon their departure. Your role will involve addressing...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Luxury Sales Manager to join our team at Accor. As a key member of our sales team, you will be responsible for driving business growth and developing strategic relationships with key clients.Main ResponsibilitiesMarket Analysis and Lead GenerationAnalyze local market trends and competitor activity to...

  • Executive Butler

    1 week ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job DescriptionAs an Executive Butler at Accor, you will be responsible for providing exceptional personalized service to our discerning guests at the Club Millesime lounge.Key Responsibilities:Hotel Ambassador: Act as a liaison between guests and the hotel, ensuring a seamless and memorable experience.Service Excellence: Provide uncompromising levels of...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Groups and Events Coordinator to join our team at Hilton Worldwide, Inc. As a key member of our hospitality team, you will be responsible for coordinating and executing events, conferences, and groups with exceptional service and attention to detail.Key ResponsibilitiesCoordinate event...