Guest Relations Manager
1 week ago
We are seeking a highly skilled Guest Relations Manager to join our team at Accor. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.
Key Responsibilities- Guest Satisfaction: Oversee and direct all aspects of Guest Relations to maximize guest satisfaction and ensure that our guests receive the highest level of service.
- Leadership: Live and project the goal, philosophy, vision, mission, and core values of the company, and lead by example to inspire and motivate your team.
- Communication: Develop and maintain effective relationships with guests, colleagues, and management staff, and communicate clearly and professionally at all times.
- Problem-Solving: Anticipate and resolve guest complaints and issues in a timely and professional manner, and ensure that all guest requests are met with a smile.
- Teamwork: Collaborate with other departments to ensure seamless communication and coordination, and contribute to a positive and inclusive team culture.
- Guest Experience: Conduct house tours, site inspections, and special room drops for VIP guests, and ensure that all guests receive a warm and personalized welcome.
- Guest Recognition: Recognize and reward repeat guests and VIPs, and ensure that they receive special recognition and service.
- Compliance: Adhere to company policies and procedures, and ensure that all guest interactions are conducted in accordance with Accor's high standards.
- Education: Degree from a reputable School of Tourism and Hotel Management.
- Experience: Minimum 3-5 years' relevant experience in a supervisory role, with a proven track record of delivering exceptional guest experiences.
- Skills: Strong written and verbal communication skills, ability to develop rapport with colleagues and management staff, and ability to work cohesively with a multi-cultural team.
-
Guest Relations Manager
7 days ago
Dubai, Dubai, United Arab Emirates Exclusive Holiday Homes LLC Full timeJob Summary:We are seeking a highly skilled and experienced Guest Relations Manager to join our team at Exclusive Holiday Homes LLC. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of service standards are met.Key Responsibilities:Guest Relations: Provide exceptional...
-
Guest Relations Manager
7 days ago
Dubai, Dubai, United Arab Emirates Ennismore Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Relations Manager to join our team at Ennismore. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our facilities.Key ResponsibilitiesQualifications and ExperienceHold a Bachelor's Degree...
-
Guest Relations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeCompany DescriptionAnantara Hotels & Resorts is a premier luxury hospitality brand designed for the modern traveler. We connect our guests to authentic experiences, local cultures, and captivating stories through personalized service and heartfelt hospitality in some of the world's most remarkable destinations. From idyllic beaches and vibrant cities to...
-
Guest Relations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeCompany DescriptionAnantara Hotels & Resorts is a premier luxury hospitality brand that caters to the modern traveler. We pride ourselves on connecting guests with authentic experiences, local cultures, and heartfelt service in some of the most captivating destinations around the globe. From idyllic beaches and vibrant cities to serene deserts and lush...
-
Guest Relations Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our hotel's management team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...
-
Guest Relations Officer for
4 months ago
Dubai, Dubai, United Arab Emirates Conrad Dubai Full timeA Guest Relations Officer for Conrad Dubai engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations for Conrad Dubai, you will serve on the...
-
Guest Relations Officer
7 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeCompany OverviewThe Accor hotel group is a leading hospitality company that operates a portfolio of luxury and economy hotels around the world. As a Guest Relations Officer, you will be part of a dynamic team that delivers exceptional guest experiences in a unique and historic setting.Job SummaryWe are seeking a highly skilled and experienced Guest Relations...
-
Guest Relations Ambassador
7 days ago
Dubai, Dubai, United Arab Emirates Recruit for Africa PTY Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Relations Agent to join our team at Recruit for Africa PTY Limited. As a Guest Relations Agent, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesGuest Welcome and Support: Greet and...
-
Guest Relations Ambassador
3 days ago
Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob Summary:We are seeking a highly skilled and experienced Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our management team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...
-
Guest Relations Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeAbout the Role:As a Guest Relations Manager at Atlantis Resort, you will be a key representative of the resort responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue.This position will focus on the handling and booking of the...
-
Guest Relations Ambassador
7 days ago
Dubai, Dubai, United Arab Emirates Course Full timeJob Title: Guest Relations AmbassadorCompany: CourseJob Description:Job Summary: We are seeking a highly skilled Guest Relations Ambassador to join our Food and Beverage team at Course. As a Guest Relations Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key...
-
Guest Relations Manager
5 days ago
Dubai, Dubai, United Arab Emirates Foreground. Full timeJob Description for Guest Relations Manager at ForegroundWe are seeking a highly skilled Guest Relations Manager to join our team at Foreground. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of quality.Key Responsibilities:Department...
-
Guest Relations Coordinator
1 week ago
Dubai, Dubai, United Arab Emirates capella properties Full timeAbout Capella PropertiesCapella Properties is a boutique real estate organization established in Dubai over a decade ago, with satellite offices in South Africa and the United Kingdom. We at Capella Properties act with integrity and care when it comes to our clients' unique needs, constantly thinking about the bigger picture to provide personalized, precise,...
-
Guest Relations Ambassador
25 minutes ago
Dubai, Dubai, United Arab Emirates Foreground LLC Full timeWe are seeking a skilled Guest Relations Executive to join our team at Foreground LLC, a leading provider of innovative accommodation experiences in the luxury hospitality sector.**Key Responsibilities:**Liaising with our housekeeping and maintenance teams to ensure all properties are ready for guests and are always at their best condition.Reviewing daily...
-
Guest Relations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timePosition OverviewThe Front Office role at Novotel Hotels is pivotal in ensuring a seamless experience for our guests. This position involves a variety of responsibilities aimed at enhancing guest satisfaction and operational efficiency.Key ResponsibilitiesGuest Reception: Greet guests warmly, whether in person or via phone, and manage the check-in and...
-
Guest Relations Supervisor
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timePosition Overview:As a Guest Relations Supervisor at Atlantis Resort, you will be tasked with providing exceptional customer service to our esteemed guests. Your role will involve welcoming guests with warmth and ensuring they have a memorable experience while visiting our establishment. Key Responsibilities:- Cultivating strong relationships with hotel...
-
Guest Relations Ambassador
5 days ago
Dubai, Dubai, United Arab Emirates Foreground LLC Full timeWe are seeking a skilled Guest Relations Executive to join our team at Foreground LLC in Dubai. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a seamless experience throughout their stay.Key Responsibilities:Liaise with our housekeeping and maintenance teams to ensure that...
-
Guest Relations Manager
3 days ago
Dubai, Dubai, United Arab Emirates Foreground LLC Full timeWe are seeking a seasoned Guest Relations Manager to join our team at Foreground LLC, a leading provider of innovative hospitality solutions. As a key member of our team, you will be responsible for creating and maintaining a positive experience for our guests, ensuring the highest standards of quality and service.Key Responsibilities:Manage the Guest...
-
Guest Relations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates One&Only Resorts Full timeRole OverviewAs a Guest Relations Coordinator, you will play a pivotal role in ensuring that our esteemed guests receive unparalleled service and attention during their stay at One&Only Resorts.Key ResponsibilitiesWelcoming VIP Guests: Greet and assist all VIP guests with a warm and personalized welcome, ensuring a seamless check-in experience.Daily...
-
Guest Relations Supervisor
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resorts dubai Full timeAbout The RoleAs a Guest Relations Supervisor at Atlantis Resorts Dubai, you will play a pivotal role in providing exceptional service to our esteemed guests. Your primary responsibility will be to warmly welcome guests, ensuring they feel valued and creating unforgettable experiences during their time with us. Building strong connections with hotel guests,...