Current jobs related to Guest Relations Ambassador - Dubai, Dubai - Recruit for Africa PTY Limited

  • Guest Relations Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Key Responsibilities:As a Guest Relations Ambassador at AccorHotel, you will be responsible for delivering exceptional service to our guests. This includes welcoming guests, assisting with check-in, responding to requests, and settling accounts.Initiative and Personalization:You will take the initiative to add a personalized experience for our guests,...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Officer to join our team at Shangri-La Group.Key ResponsibilitiesMaintain High Standards of ServiceBe an Ambassador for the HotelProvide Exceptional Guest ExperienceWork Collaboratively with ColleaguesResolve Client Queries and ComplaintsEnsure Fire Prevention and Safety...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Foreground LLC Full time

    Guest Relations ExecutiveWe are partnering with a leading provider in the luxury hospitality sector to offer innovative accommodation experiences. They are seeking a Guest Relations Executive to join their team in Dubai.Key Responsibilities:Liaise with housekeeping and maintenance teams to ensure properties are ready for guests and meet high standards.Review...

  • Guest Relations Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Key ResponsibilitiesThe Guest Relations Officer will be responsible for ensuring a seamless and personalized experience for all guests. This includes identifying customer needs and expectations, providing appropriate products and services, and resolving any issues that may arise.Key Performance Indicators:Guest satisfaction ratingsIssue resolution rateGuest...

  • Guest Relations Ambassador

    1 month ago

    Dubai, Dubai, United Arab Emirates SOFITEL Full time

    Delivering Exceptional Guest ExperiencesWe are seeking a skilled Guest Relations Officer to join our team at SOFITEL. As a key member of our hospitality team, you will be responsible for providing personalized service to our guests, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Guest Service: Provide prompt and courteous...

  • Guest Relations Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    About the Role:We are seeking a highly skilled Guest Relations Executive to join our team at Shimmers Restaurant. The successful candidate will be responsible for providing exceptional customer service to all guests, including greeting them warmly and engaging in small conversations to make them feel comfortable and welcome.Main Responsibilities:Provide...

  • Guest Relations Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Key Responsibilities:Guest Arrival and Check-in: Welcome guests with a warm and friendly demeanor, ensuring a smooth arrival experience by providing assistance with check-in procedures.Guest Service and Support: Act as a point of contact for guests throughout their stay, addressing inquiries, requests, or concerns promptly and efficiently.Guest Needs and...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesAssist management in hiring, training, and...

  • Guest Relations Ambassador

    5 days ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary: As a Guest Relations Hostess at AccorHotel, you will be responsible for promoting efficiency, confidence, courtesy, and a high standard of social skills. You will also ensure good interdepartmental relations, establish and maintain good public relations, and enhance sales for the hotel at every opportunity.Key Responsibilities:To promote...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesAssist management in hiring, training, and...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Agent to join our team at Accor. As a key member of our Guest Services team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.Key ResponsibilitiesProvide Exceptional Guest Service: Consistently offer professional,...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Executive to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesAssist management in hiring, training, and...

  • Guest Relations Manager

    1 month ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    About the RoleWe are seeking a highly skilled Guest Relations Manager to join our team at Atlantis, The Royal. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesAct as a sales ambassador, encouraging...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates SOFITEL Full time

    Key ResponsibilitiesProvide Exceptional Guest Service: Deliver friendly, smooth, and courteous service to guests, responding promptly to all requests and inquiries at all times.Add a Personal Touch: Take the initiative to create a personalized experience for guests, making them feel valued and appreciated.Resolve Guest Complaints: Effectively resolve guest...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Key ResponsibilitiesDeliver Exceptional Guest Service: Consistently offer professional, friendly, and engaging service to ensure a memorable experience for our guests.Manage Guest Concerns: Handle guest concerns and react quickly, logging and notifying the relevant departments to resolve issues efficiently.Collaborate with the Guest Services Team: Be part of...

  • Guest Relations Ambassador

    5 days ago

    Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Key Responsibilities• Provide exceptional service to guests by greeting and attending to their needs promptly.• Ensure that guest complaints are handled professionally and effectively.• Develop and maintain a high-quality service standard.• Engage in suggestive selling techniques to enhance the guest experience.• Present the guest's bill accurately...

  • Guest Relations Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Relations Manager to join our team at Atlantis Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesDevelop and maintain strong...

  • Guest Relations Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Key ResponsibilitiesGuest Interaction: Engage with guests, maintain high-quality service standards, and ensure a warm welcome.Complaint Resolution: Effectively handle guest complaints and resolve issues in a professional manner.Service Delivery: Ensure prompt service, present bills when necessary, and update guest profiles in the system.RequirementsFood and...

  • Guest Relations Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Relations Manager to join our team at Atlantis Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesDevelop and maintain strong...

  • Hotel Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    Hotel AmbassadorAs a Hotel Ambassador at The Lana, Dorchester Collection Dubai, you will be responsible for creating a warm and hospitable atmosphere for our guests. You will be the first point of contact for our guests and will be responsible for ensuring that they have a memorable and enjoyable stay with us.Key Responsibilities• Assist guests with...

Guest Relations Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Recruit for Africa PTY Limited Full time
Job Summary

We are seeking a highly skilled and experienced Guest Relations Agent to join our team at Recruit for Africa PTY Limited. As a Guest Relations Agent, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.

Key Responsibilities
  • Guest Welcome and Support: Greet and welcome guests upon arrival, providing a warm and professional welcome.
  • Information and Assistance: Provide detailed information about hotel services, amenities, and local attractions to ensure guests have a comprehensive understanding of their options.
  • Issue Resolution: Handle guest inquiries, requests, and complaints promptly and efficiently, ensuring that issues are resolved to the guest's satisfaction.
  • Department Coordination: Coordinate with various departments to ensure guest needs are met, including room assignments, dining reservations, and other requests.
  • Guest Record Management: Maintain accurate guest records and update profiles in the hotel management system to ensure seamless communication and service delivery.
  • Check-in and Check-out Procedures: Assist with check-in and check-out procedures, ensuring a smooth and efficient process for guests.
  • Relationship Building: Foster and maintain positive guest relationships to encourage repeat business and ensure a loyal customer base.
  • Hotel Knowledge: Stay informed about hotel promotions, events, and services to better assist guests and provide personalized recommendations.
  • Ambiance and Presentation: Ensure the lobby and reception areas are always presentable and welcoming, reflecting the hotel's high standards of quality and service.
  • Confidentiality and Security: Uphold the highest standards of confidentiality, privacy, and security for all guests, handling sensitive information with discretion and care.
Requirements
  • Experience: Previous experience in a luxury hotel environment, preferably in a guest relations role, is essential for this position.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills are required to effectively interact with guests, colleagues, and other stakeholders.
  • Problem-Solving and Attention to Detail: Strong problem-solving abilities and a keen attention to detail are necessary to resolve guest issues and maintain accurate records.
  • Technical Skills: Proficiency in using hotel management software and other relevant technology is required to efficiently manage guest records and communicate with colleagues.
  • Language Skills: Fluency in English is essential, with additional languages desired to cater to a diverse guest base.
  • Flexibility: Ability to work flexible hours, including weekends and holidays, is required to meet the needs of our guests and ensure seamless service delivery.
  • Personality and Attitude: A warm, friendly, and approachable demeanor is essential for this role, as is a passion for hospitality and a commitment to providing exceptional guest experiences.