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Guest Relations Supervisor

3 months ago

Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

Position Overview:
As a Guest Relations Supervisor at Atlantis Resort, you will be tasked with providing exceptional customer service to our esteemed guests. Your role will involve welcoming guests with warmth and ensuring they have a memorable experience while visiting our establishment.

Key Responsibilities:
- Cultivating strong relationships with hotel guests, local patrons, and returning visitors is essential.
- Acting as a 'brand ambassador' to promote repeat visits and attract new clientele.
- Effectively communicating any special requests or requirements from guests to the management team, thereby contributing to a tailored and luxurious service experience.

Qualifications:
- A profound understanding and enthusiasm for the brand you represent is crucial.
- Collaborating closely with the marketing and public relations teams to disseminate information about upcoming events, initiatives, and promotions is part of your role.

Personal Attributes:
- This position requires an individual who is impeccably presented and possesses outstanding communication skills, enabling them to interact positively and professionally with guests and colleagues alike.