Guest Relations Ambassador

2 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

About the Role:

As a Guest Relations Manager at Atlantis Resort, you will be a key representative of the resort responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue.

This position will focus on the handling and booking of the higher end/top tiered guests arriving at the resort. The Guest Relations Manager will be responsible for sourcing and servicing new business in and out of the Dubai market.

Key Responsibilities:

  • Own the guest database and work with the Food and Beverage sales team to capture sales and coordinate group bookings.
  • Manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid, and long term.

About You:

We are looking for an energetic F&B professional who is not afraid to be a part of a dynamic Dubai life. Ideally, you should have 2-3 years of experience in a similar established brand and in a similar market.

International exposure is also preferred for this role, together with excellent communication skills and fluency in one of the following languages: Spanish, Italian, Russian, French, German, Italian, or Arabic.



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