Luxury Sales Manager
4 weeks ago
Main Duties:
- Conduct market analysis and competitor research to identify business opportunities.
- Develop and implement sales strategies to increase market share.
- Build and maintain customer relationships through regular communication and travel.
- Negotiate contracts with corporate clients to secure room rates and packages.
- Provide timely and accurate reports to the Director of Sales, including appointment and call data.
- Manage key accounts and prospects, ensuring timely follow-up and updates in the system.
- Proactively seek out new business opportunities and follow the sales process to convert leads into producing accounts.
- Ensure all accounts are properly updated in the system and that the system is utilized to its full capacity.
- Provide excellent customer service, answering queries in a prompt and professional manner.
- Conduct daily sales calls and understand group and event enquiries to ensure accurate handover to the Inspired Meeting team.
- Support the Assistant Sales Manager and Sales Coordinator in their roles, ensuring there are enough sales kits available for the week.
- Communicate client requirements to all internal departments, ensuring delivery of superior guest service.
- Ensure accurate follow-up and communication with reservations and accounting departments, and confirmation to clients.
- Ensure property rates sheets are accurate at all times.
- Communicate any obstacles to completing action plans to the Director of Sales.
- Arrange and manage familiarization/educational trips in line with business needs.
- Entertain clients and potential clients in hotel outlets to showcase the property and special Savoir Faire.
Remote Work: No
Employment Type: Full-time
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