Luxury Sales Manager

4 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

Main Duties:

  • Conduct market analysis and competitor research to identify business opportunities.
  • Develop and implement sales strategies to increase market share.
  • Build and maintain customer relationships through regular communication and travel.
  • Negotiate contracts with corporate clients to secure room rates and packages.
  • Provide timely and accurate reports to the Director of Sales, including appointment and call data.
  • Manage key accounts and prospects, ensuring timely follow-up and updates in the system.
  • Proactively seek out new business opportunities and follow the sales process to convert leads into producing accounts.
  • Ensure all accounts are properly updated in the system and that the system is utilized to its full capacity.
  • Provide excellent customer service, answering queries in a prompt and professional manner.
  • Conduct daily sales calls and understand group and event enquiries to ensure accurate handover to the Inspired Meeting team.
  • Support the Assistant Sales Manager and Sales Coordinator in their roles, ensuring there are enough sales kits available for the week.
  • Communicate client requirements to all internal departments, ensuring delivery of superior guest service.
  • Ensure accurate follow-up and communication with reservations and accounting departments, and confirmation to clients.
  • Ensure property rates sheets are accurate at all times.
  • Communicate any obstacles to completing action plans to the Director of Sales.
  • Arrange and manage familiarization/educational trips in line with business needs.
  • Entertain clients and potential clients in hotel outlets to showcase the property and special Savoir Faire.

Remote Work: No

Employment Type: Full-time


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