Sales Consultant

4 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

Established in the 1930s as a trading business, AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, AlFuttaim Group partners with over 200 of the world's most admired and innovative brands.

By upholding our values of respect, excellence, collaboration, and integrity, AlFuttaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the Role
As a Lexus Sales Consultant in Ras Al Khaimah, you will be able to maximize every sales opportunity and build long-term business relationships with all our customers. You will be responsible for achieving sales targets with retained gross margins on units and maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.

Key Responsibilities

  • Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige.
  • Customer Satisfaction: Achieve or exceed CSI/NSP objectives, thereby ensuring maximum customer satisfaction and repeat sales.
  • Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on the number of prospects logged, which ensures achievement of Company business objectives and a larger customer/prospect base.
  • Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss.
  • Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features, and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Required Skills to be Successful

  • 2 years sales experience; automotive sales background desirable.
  • Upselling skills and ability to create value from new products.
  • Exceptional written and spoken communication skills.
  • Strong negotiation skills with evident ability to influence customer choices.

About the Team
The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours, most evenings and weekends, to achieve their targets.

What Equips You for the Role

  • Degree or Diploma education preferred but not essential.
  • Essential to have at least 2 years experience in a similar sales position in retail sales.
  • English is essential, and Arabic is desirable.
  • Leadership, negotiation, and influencing skills; ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
  • UAE Driving license is required. Possess Technical knowledge of automobiles, negotiation, and influencing skills

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