Hotel Operations Manager

3 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

Hotel Operations Manager

The Hotel Operations Manager is responsible for the day-to-day management of the hotel's operations, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing the hotel's staff, budget, and resources to achieve maximum profitability and guest satisfaction.

Key Responsibilities:

  • Manage the hotel's staff, including hiring, training, and performance evaluations
  • Develop and implement operational strategies to improve guest satisfaction and increase revenue
  • Manage the hotel's budget, including forecasting, budgeting, and cost control
  • Ensure compliance with company policies and procedures, as well as local laws and regulations
  • Collaborate with other departments, such as sales and marketing, to achieve business objectives

Requirements:

  • Proven experience in hotel operations management
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Knowledge of hotel operations software and systems


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