Front Office Manager

4 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

Key Responsibilities:

  • To ensure seamless communication with ambassadors regarding administrative, organizational, and operational updates.
  • To stay informed about competitors' offerings and rates.
  • To conduct regular room inspections and collaborate with the Housekeeping Department on maintaining standard set-ups.
  • To coordinate with the Housekeeping Department on scheduling rooms for maintenance programs.
  • To work closely with the Sales, Revenue, and Reservations teams on rate management.
  • To lead daily line-up briefings with Front Office section heads to review tasks and activities.
  • To attend inter-departmental meetings and foster collaboration with the Front Office team while reviewing operational standards and procedures.
  • To share daily activity highlights with the Director of Rooms, including internal and external guest opportunities.
  • To support the Director of Rooms in administrative responsibilities and activity monitoring, and to replace them when needed.
  • To entertain regular and potential clients.
  • To promote Accor loyalty programs and build strong, long-term relationships with guests.
  • To be an ambassador of the Front Office and the hotel, both within and outside the workplace.
  • To maintain uncompromising levels of cleanliness and maintenance through each ambassador's responsibility.
  • To ensure proper use of telephone etiquette as per Sofitel standards.
  • To escort guests rather than pointing out directions.
  • To interview potential candidates and assist in new ambassadors' integration in liaison with the HR Department.
  • To create a high-morale atmosphere and a happy working relationship among ambassadors.


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    Job SummaryAs a key member of the Marriott International team, the Reception Manager plays a vital role in ensuring seamless front office operations. Reporting to the Front Office Manager, this position is responsible for supervising staff and administering daily front office functions, including bell/door staff, switchboard, and guest services/front desk....


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and dedicated Front Office Ambassador to join our team at AccorHotel. As a key member of our Front Office Department, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesAct as an ambassador of the Front Office and the hotel,...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Job Summary:The Front Office Supervisor is responsible for overseeing the smooth operation of the Front Office, ensuring that all hotel standards and procedures are followed. This includes supervising the Reception, CID, and Guest Relations teams, as well as managing stock levels and preparing requisitions.Key Responsibilities:Supervise the Front Office...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Front Office Intern - German SpeakingAt Mövenpick Hotels & Resorts, we believe that great leaders start with experiences that allow them to flourish and grow. We offer the opportunity for students and graduates to contribute to our Group's success and strive to develop the leaders of tomorrow.We are looking for talented individuals who are passionate about...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Associate to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Register and process...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Key Responsibilities:As a Front Office Ambassador, you will be the face of our hotel, providing exceptional service to our guests. Your role will involve:Welcoming guests and ensuring a smooth check-in/check-out process.Providing information and assistance to guests, responding to their inquiries and resolving any issues that may arise.Maintaining a clean...

  • Bell Attendant

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates ALL - Accor Live Limitless Full time

    We are seeking a skilled Bell Attendant to join our Front Office team at ALL - Accor Live Limitless. The ideal candidate will have a service-focused personality and at least 2 years of experience in a similar role.The successful candidate will be able to work well under pressure in a fast-paced environment, possess excellent communication skills, and have a...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job Summary:The Front Desk Coordinator is responsible for providing exceptional customer service and ensuring a smooth guest experience at our Accor hotel. This role involves working closely with the Front Office Manager and Night Manager to maintain high standards of service and quality.Key Responsibilities:Provide personalized and courteous service to...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Job SummaryThe Guest Service Officer will be responsible for providing exceptional service to all guests at the Concierge desk in the lobby hotel entrance and airport. This includes ensuring a smooth and efficient operation of the Concierge desk, maintaining high levels of cleanliness and maintenance, and using appropriate materials and equipment for the...

  • Duty Manager

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Job DescriptionJob Title: Duty ManagerJob Summary: We are seeking a highly skilled and experienced Duty Manager to join our team at Hotel Chadstone Melbourne MGallery. As a Duty Manager, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and maintaining the highest standards of quality and...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Job DescriptionJob Title: Accounts Receivable OfficerJob Summary: We are seeking a highly skilled and experienced Accounts Receivable Officer to join our team at AccorHotel. The successful candidate will be responsible for managing the hotel's accounts receivable, ensuring timely and accurate payment processing, and maintaining excellent relationships with...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Hotel Chadstone Melbourne MGallery Night Manager Job DescriptionThe Night Manager at Hotel Chadstone Melbourne MGallery is responsible for ensuring the smooth operation of hotel services during the night shift. This includes overseeing the Front Office team, managing guest reservations, and coordinating with other departments to provide exceptional guest...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Key Responsibilities:Manage Accounts Receivable: Provide an effective system to track Accounts Receivables for the activities of the Credit Management team.Understand Sofitel Objectives: Thoroughly understand Sofitel's objectives in managing Accounts Receivables.Prepare Ageing Reports: Provide a summary of the ageing report required by various ambassadors in...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full time

    Front Office Internship RoleAs a Front Office Intern at Hilton Hotels, you will have the opportunity to develop your knowledge and skills in all areas of Front Office operations, including Telephones, Front Desk, Concierge, Reservations, and Guest Relations.Key Responsibilities:Assist in preregistration and blocking of rooms for reservationsRegister guests...

  • Executive Butler

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    Job SummaryAs a key member of the Marriott International team, the Executive Butler is responsible for ensuring the smooth operation of the rooms area departments. This includes Front Office, Engineering/Maintenance, and Housekeeping. The ideal candidate will have a strong focus on guest and employee satisfaction, as well as maximizing financial performance....


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Role OverviewWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. Our team is comprised of individuals who enjoy traveling and having fun, making us a great fit for those who share our passion.Main ResponsibilitiesPrepare for daily...

  • Housekeeping Manager

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Key Responsibilities:Room Preparation and Inspection: Ensure all rooms are prepared and inspected to the highest standards, meeting guest requests and needs, including the Turn Down service.Flower Decorations and Front of House: Maintain flower decorations in rooms and public areas to the required standards and ensure the upkeep of the hotel entrance and...

  • Outlet Manager

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

    Job Title: Outlet ManagerJob Summary:We are seeking a highly skilled and experienced Outlet Manager to join our team at AccorHotel. The successful candidate will be responsible for ensuring the smooth operation of our outlet, managing staff, and maintaining high standards of customer service.Key Responsibilities:To ensure that the outlet achieves its monthly...

  • Outlet Manager

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Outlet Supervisor Key Responsibilities:To ensure that the outlet is managed efficiently according to the established concept statements.To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.To assign responsibilities to subordinates and to check their performance...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Director of Rooms Job DescriptionKey Responsibilities:Support the Front Office team to ensure seamless hotel operations and consistent delivery of exceptional guest experiences.Coordinate the organization and administrative functions in all areas of the Rooms Division, including Front Office, Guest Relations, Housekeeping, and Laundry.Daily management of...