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Hotel Front Desk Associate

2 months ago

Sharjah, Sharjah, United Arab Emirates Al Qamar Real Estate LLC Full time
Key Responsibilities:
  • Guest Greeting and Check-in: Welcome guests at the hotel entrance, ensuring a warm and friendly welcome.
  • Baggage Handling: Assist with the offloading and carrying of baggage from the car to the check-in counter, providing a seamless experience for guests.
  • Room Assignment and Orientation: Show guests to their rooms after check-in, providing a thorough explanation of the room's utilities and amenities.
  • Utility Verification: Conduct a thorough check to ensure all utilities in the rooms are in perfect working condition.
  • Reporting Issues: Promptly report any faulty utilities or equipment to maintenance for repair, ensuring minimal disruption to guests.
  • Transportation Arrangements: Arrange taxis or other transport for guests, providing a convenient and hassle-free experience.
  • Running Errands: Run errands for guests within the hotel, demonstrating a commitment to exceptional customer service.
  • Information Provision: Provide information on tourist attractions and other places of interest to guests on request, showcasing local knowledge and expertise.
  • Lobby Maintenance: Ensure the lobby of the hotel remains neat and tidy throughout the day, reflecting positively on the hotel's image.
  • Check-out Assistance: Assist guests with check-out, carrying baggage to the transport, and ensuring a smooth departure.