Guest Service Specialist

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time
About Us:

Dusit Hotels and Resorts is a leading hospitality company with a rich history and reputation for excellence. We are committed to providing exceptional guest experiences, driving revenue growth, and supporting the overall success of our hotel.

Role Overview:
  • As a Reservations Agent, you will play a critical role in delivering exceptional guest experiences, driving revenue growth, and supporting the overall success of our hotel
  • You will be responsible for selling hotel rooms, packages, and services to maximize revenue potential, handling customer inquiries, and resolving issues in a timely and professional manner
  • Work closely with the front office team to ensure seamless communication and coordination of guest stays
  • Develop and implement sales strategies to drive business growth and increase revenue
Requirements:
  • Bachelor's degree in Hotel Management or a related field
  • Minimum 1 year of experience in a similar role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions


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