Current jobs related to Guest Service Agent - Abu Dhabi, Abu Dhabi - 21c Museum Hotels
-
Guest Service Agent
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full timeAbout the job Guest Service Agent - Front Office Job Title: Guest Service Agent - Front Office Salary: Competitive, negotiable based on experience Free duty meals Housing accommodation Air tickets back home every 2 years Health insurance Additional perks and benefits Job Description: We are currently seeking a dedicated and customer-oriented...
-
Guest Service Agent
22 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full timeAbout the job Guest Service Agent - Front OfficeJob Title: Guest Service Agent - Front OfficeSalary: Competitive, negotiable based on experience1. Free duty meals2. Housing accommodation3. Air tickets back home every 2 years4. Health insurance5. Additional perks and benefitsJob Description:We are currently seeking a dedicated and customer-oriented Guest...
-
Guest Services Agent
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Centro Hotels by Rotana Full time**Job Overview:**Centro Hotels by Rotana is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Key Responsibilities:**Provide personalized service to...
-
Guest Service Agent
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C. Full timeJob Description Manage check-in and check-out procedures efficiently, verifying guest information and processing payments swiftly to minimize wait times. Resolve guest inquiries and complaints promptly, demonstrating empathy and effective problem-solving skills to enhance guest satisfaction. Handle reservations and manage room inventory, utilizing...
-
Guest Service Agent
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C. Full timeJob DescriptionManage check-in and check-out procedures efficiently, verifying guest information and processing payments swiftly to minimize wait times.Resolve guest inquiries and complaints promptly, demonstrating empathy and effective problem-solving skills to enhance guest satisfaction.Handle reservations and manage room inventory, utilizing property...
-
Guest Services Agent
5 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeJob SummaryMandarin Oriental Hotel Group Limited is seeking a dedicated Front Desk Agent to join our team. This role involves providing top-notch guest service, handling room reservations, and working closely with colleagues to deliver an exceptional guest experience.Key Responsibilities:Welcoming guests and ensuring a smooth check-in processProcessing guest...
-
Guest Service Agent
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full timeGuest Service Agent (Russian / Chinese Speaking)The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office, and within the limits of the established hotel policies and procedures, who oversees and directs all aspects of the guest relation functions to achieve the highest possible guest satisfaction.Duties...
-
Guest Service Agent
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full timeCompany DescriptionAnantara is a global luxury hotel and resort brand rooted in Thai culture with an intrinsic sense for authentic hospitality. Found in the most captivating locations around the world– from vibrant cities to vast deserts, from lush jungles to palm-fringed beaches – our ambition is to create unforgettable memories for every guest in every...
-
Guest Service Agent Gym Emiratis Only
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hotels Full timeWhat are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused industryPositive attitude and good communication skillsCommitment to...
-
Agent – Service Center
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...
-
Agent – Service Center
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service ResponsibilitiesThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.The Service...
-
Agent – Service Center
14 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities1. The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.2. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.3. The...
-
Agent – Service CenterFilled
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full timeJob DescriptionPRIMARY RESPONSIBILITIES:Guest Service ResponsibilitiesThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.The Service...
-
Agent – Service CenterFilled
7 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full timeJob Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality. The...
-
Guest Service Agent Gym Emiratis Only
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hotels Full timeWhat are we lookingforGuest ServiceAgents serving Hilton brands are always working on behalf of ourGuests and working with other Team Members. To successfully fillthis role you should maintain the attitude behaviours skills andvalues that follow:Previousexperience in a customerfocusedindustryPositive attitude and goodcommunication skillsCommitment to...
-
Guest Service Ambassador
5 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Park Zoo Full timeThe Emirates Park Zoo & Resort is seeking a skilled and courteous Guest Service Agent to provide exceptional service to our guests. This role involves welcoming guests, handling requests, resolving concerns, and offering assistance in various aspects of the guest experience.Main Responsibilities:Greet and interact with guests in a professional, friendly, and...
-
Guest Service Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full timeAbout theRole: The Guest ServiceAgent (Receptionist role) is the front liner under the generaldirection of the Front Office and within the limits of theestablished hotel policies and procedures who oversees and directsall aspects of the guest relation functions to achieve the highestpossible guestsatisfaction. Duties andResponsibilities: Toanticipate...
-
Guest Service Agent
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full timeCompany DescriptionA luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Guest Services Representative
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Nayeducation Full timeJoin our team as a Guest Experience Expert and make a difference in the lives of our guests. As a Front Desk Agent at Nayeducation, you will take the initiative to provide a wide range of services that guide guests through their entire stay.You will be empowered to move about your space and do what needs to be done. Your responsibilities will include...
-
Guest Service Representative
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C. Full timeJob DescriptionWe are seeking a highly skilled and dedicated Guest Service Agent to join our team at AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a positive experience for all hotel guests.Main Responsibilities:Manage check-in and...
Guest Service Agent
1 week ago
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit .
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
- Handle incoming calls, emails, and messages promptly and professionally, offering exceptional service to both Arabic and non-Arabic speaking guests.
- Act as a liaison between guests and internal departments (e.g., housekeeping, engineering, F&B) to ensure guest requests are fulfilled efficiently.
- Address guest concerns or complaints with professionalism, escalating issues to management when necessary.
- Assist guests with reservations, inquiries, and recommendations for dining, transportation, and activities within and outside the property.
- Maintain accurate records of guest requests, complaints, and feedback using the property's service management system.
- Coordinate special guest arrangements such as VIP services, in-room amenities, and personalized experiences.
- Ensure all guest requests are followed up and closed satisfactorily within the expected timeline.
- Provide translation assistance for Arabic-speaking guests when required.
- Ensure adherence to company policies, procedures, and service standards at all times.
- Previous experience in a front office, guest service, or call center role within the hospitality industry is preferred.
- Fluent in Arabic (spoken and written) and English.
- Additional languages are a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and remain calm under pressure.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
