Customer Service Specialist Lead
5 days ago
Abroad Work Overview
We are a global leader in international job opportunities, committed to delivering unparalleled guest experiences. Our team of experts is dedicated to providing personalized service and exceeding expectations.
Salary and Benefits
A competitive salary and comprehensive benefits package is available to successful candidates.
Key Responsibilities
As a Customer Service Specialist Lead with Abroad Work, you will lead the front office team in providing exceptional service to our guests. You will welcome guests with your friendly manner and develop high-quality relationships with guests throughout their stay. You will also handle any guest complaints or contentious issues that cannot be settled directly by team members, and oversee and supervise guest arrivals and departures with the front office executive and duty managers.
Essential Skills and Qualifications
You will require excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also need to be proactive and able to think critically, with a strong focus on delivering exceptional results.
Career Development Opportunities
At Abroad Work, we offer a range of career development opportunities to help you grow and succeed in your role.
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