Guest Service Agent Residences
3 days ago
At SO/ Uptown Dubai, we strive to deliver exceptional guest experiences. As a Guest Service Agent, you will be the first point of contact for our guests, setting the tone for their stay. Your role will involve processing guest check-ins, managing payments, and resolving any issues that may arise. You will also be responsible for answering guest calls, messages, and requests, as well as coordinating with Housekeeping to ensure rooms are ready for check-in. Additionally, you will need to run daily reports, identify special requests, and balance cash and credit transactions.
Key Responsibilities:
- Process guest check-ins and check-outs
- Manage guest payments and resolve any issues
- Answer guest calls, messages, and requests
- Coordinate with Housekeeping to ensure rooms are ready for check-in
- Run daily reports and identify special requests
- Balance cash and credit transactions
Requirements:
- Experience in a luxury lifestyle environment
- Excellent conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Ability to elevate the status quo and create memorable experiences
- Familiarity with Oasys/Opera and other hotel operations systems
Working Conditions:
This is a full-time position that requires constant movement and the ability to lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance.
At SO/, we value our team members and strive to create a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
-
Guest Service Agent Residences
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey ResponsibilitiesGuest Check-in and Check-out: Confirm reservations, assign rooms, and issue and activate room keys for seamless guest experiences.Payment Processing: Handle various payment types, including room charges, cash, checks, debit, and credit, ensuring accurate and efficient transactions.Guest Communication: Respond to and record guest calls,...
-
Accor Guest Service Agent Residences
2 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey Responsibilities:Guest Check-in and Check-out: Confirm reservations, assign rooms, and issue and activate room keys.Payment Processing: Process all payment types, including room charges, cash, checks, debit, and credit, and resolve any late or disputed charges.Guest Communication: Answer, record, and process all guest calls, messages, requests,...
-
Residence Guest Service Representative
1 month ago
Dubai, Dubai, United Arab Emirates Accor Full timeGuest Service Agent Residences Job DescriptionAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent Residences, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Guest Check-In and Check-OutConfirm reservations, assign rooms, and issue and activate...
-
Guest Service Centre Agent
1 month ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Centre Agent to join our team at Anantara Hotels & Resorts. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication between guests and our resort staff.Key ResponsibilitiesGuest...
-
Guest Service Agent Residences
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey ResponsibilitiesGuest Check-In and Check-Out: Process all guest arrivals by confirming reservations, assigning rooms, and issuing and activating room keys. Ensure a smooth check-out process, resolving any late or disputed charges.Payment Processing: Handle various payment types, including room charges, cash, checks, debit, and credit. Verify accuracy of...
-
Guest Service Centre Agent
3 days ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryThe Guest Service Centre Agent is responsible for providing exceptional customer service to our guests. This role requires a strong focus on customer satisfaction, effective communication, and a positive attitude.Key ResponsibilitiesEnsure adherence to duty roster and be punctual.Handle guest requests in a timely and efficient manner.Provide...
-
Guest Service Ambassador
1 month ago
Dubai, Dubai, United Arab Emirates Huesboutiquehotel Full time{"Job Title": "Guest Service Agent", "Job Summary": "We are seeking a highly skilled Guest Service Agent to join our team at Huesboutiquehotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued guests.", "Responsibilities": [{"heading": "Guest Service",...
-
Guest Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates IBIS Full timeJob Title: Guest Service AgentAbout the Role:We are seeking a highly motivated and service-focused Guest Service Agent to join our team at IBIS. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to...
-
Guest Service Ambassador
4 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Novotel Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and check-in guests, respond to requests, and settle accounts while...
-
Guest Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Novotel Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and check-in guests, respond to requests, and settle accounts while...
-
Guest Service Ambassador
3 weeks ago
Dubai, Dubai, United Arab Emirates IBIS Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at IBIS. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring their needs are met and exceeded.Respond...
-
Guest Services Ambassador
3 days ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timeThe Guest Services Officer plays a pivotal role in ensuring the seamless operation of the Reception within the Hotel Residence Division at Grand Hyatt.Key QualificationsHold a relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years of work experience in hotel residence operations, with a strong focus on customer service,...
-
Guest Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates IBIS Full timeJob DescriptionWe are seeking a highly skilled Guest Service Agent to join our team at IBIS. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests, responding to their requests and needs in a...
-
Residence Concierge
2 days ago
Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full timeBenefitsAs a Residence Concierge at The Lana Residences managed by Dorchester Collection Dubai, you will enjoy a range of exceptional benefits, including:Competitive Salary PackageWorld-class Development OpportunitiesComplimentary stays with breakfast included in our sister Dorchester Collection hotels50% off at bars and restaurants within all of our...
-
Guest Service Ambassador
2 months ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marriott International. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Organize and process guest arrivals and...
-
Guest Relations Agent
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Relations Agent to join our team at Accor. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide professional, friendly, and engaging service to...
-
Guest Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeJob DescriptionWe are seeking a highly skilled Guest Services Executive to join our team at JUMEIRAH. The successful candidate will be responsible for ensuring a smooth and efficient operation of the guest services and information services.Key Responsibilities:Guest Message Handling: Ensure that all guest messages, mail, telexes, and parcels are handled and...
-
Guest Service Centre Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Guest Service Centre Agent to join our team at Accor. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our valued customers.Key ResponsibilitiesGuest Experience: Provide sincere, warm, and enthusiastic...
-
Hotel Guest Service Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeKey ResponsibilitiesWe are seeking a highly organized and detail-oriented Guest Service Agent to join our team at Marriott International.Guest Check-In/Check-Out: Organize and process guest arrivals and departures, adapting to any changes or updates.Payment and Billing: Secure payment, verify, and adjust billing as needed to ensure accuracy.Guest...
-
Guest Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeJob SummaryWe are seeking a highly skilled Guest Services Executive to join our team at JUMEIRAH. The successful candidate will be responsible for ensuring a smooth and efficient operation of the guest services and information services.Key ResponsibilitiesGuest Message Handling: Ensure that all guest messages, mail, telexes, and parcels are handled and...