Renewal Growth Specialist

7 days ago


Dubai, Dubai, United Arab Emirates Trigenx, LLC Full time
About the Role

This is a challenging and rewarding role that requires a strong business acumen, a passion for scaling organizations, and a commitment to delivering data-driven improvements in a fast-paced environment. As a Renewal Growth Specialist, you will be responsible for working cross-functionally to accommodate client needs for renewal, owning the auto-renewal component of the customer journey, and organizing, prioritizing, and improving auto-renewal processes to maximize revenue and a positive customer experience.

Key Responsibilities
  • Work cross-functionally to accommodate client needs for renewal
  • Own the auto-renewal component of the customer journey
  • Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
  • Communicate patterns and guide process improvement projects with Renewal Leadership
  • Champion, role model, and embed our cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Requirements
  • 2+ years of experience in sales, account management, sales operations, or other customer-facing positions
  • High level of interest in the IoT space
  • Excitement around growing a sales career
  • Motivated to be in a goal-oriented, quota-carrying role
  • Comfortable in a dynamic, customer-facing environment
  • Strong organizational skills and business judgment with the ability to handle projects end-to-end
  • Bachelor's degree from a 4-year institution


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