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Renewal Growth Manager

2 months ago

Dubai, Dubai, United Arab Emirates Trigenx, LLC Full time
About the Role

This is a dynamic opportunity to join Trigenx, LLC as a Renewal Specialist, where you will play a critical role in scaling our organization and streamlining operations. As a key member of our team, you will be responsible for championing and embedding our cultural values as we expand globally and across new offices.

Key Responsibilities
  • Work collaboratively with cross-functional teams to accommodate client needs for renewal
  • Own the auto-renewal component of the customer journey, ensuring seamless transitions and maximum revenue
  • Develop and implement process improvements to optimize auto-renewal processes, resulting in enhanced customer satisfaction and revenue growth
  • Communicate key insights and guide process improvement projects with Renewal Leadership, driving business growth and excellence
  • Embody and promote our cultural principles, including Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team, as we continue to scale and expand
Requirements
  • 2+ years of experience in sales, account management, sales operations, or other customer-facing positions
  • Strong interest in the IoT space and a passion for growing a sales career
  • Motivation to excel in a goal-oriented, quota-carrying role
  • Comfortable in a dynamic, customer-facing environment with strong organizational skills and business judgment
  • Bachelor's degree from a 4-year institution