Air Freight Manager
6 months ago
You will have a unique opportunity to be a pioneer in setting up and leading our new Air Freight Division. You will be responsible for establishing the division, hiring and training a dedicated team, and driving sales and revenue growth. This role demands a visionary leader with a strong entrepreneurial spirit and deep knowledge of air freight logistics.
**Key Responsibilities**:
**1. Division Establishment**:
- Develop a comprehensive business plan for the Air Freight Division, outlining objectives, strategies, and timelines for growth.
- Establish standard operating procedures (SOPs) and workflows for the division.
**2. Staffing**:
- Recruit, hire, and train a team of air freight specialists, including sales executives, operations staff, and customer service representatives.
- Foster a collaborative and results-driven culture within the division.
**3. Sales and Revenue Generation**:
- Develop and execute a sales and marketing strategy to acquire new clients and expand the customer base.
- Build and maintain strong relationships with existing clients to drive repeat business and referrals.
- Set sales targets and lead the team in achieving revenue goals.
**4. Operations Oversight**:
- Ensure efficient and cost-effective air freight operations, including booking, cargo handling, and customs clearance.
- Monitor performance metrics and take corrective actions as needed to optimize operations.
**5. Customer Satisfaction**:
- Prioritize exceptional customer service and ensure that client expectations are consistently met or exceeded.
- Address customer inquiries, concerns, and issues in a timely and professional manner. 6. Compliance and Documentation:
- Stay up-to-date with air cargo regulations, customs procedures, and industry best practices.
- Oversee the accurate and timely completion of all necessary documentation.
**7. Financial Management**:
- Develop and manage the division's budget, monitoring expenses and revenue closely.
- Implement cost-saving measures and efficiency improvements as appropriate.
**8. Reporting and Analysis**:
- Generate regular reports on division performance, including sales, revenue, and key performance indicators.
- Analyse data to identify trends and opportunities for growth.
**Qualifications**:
- Bachelor's degree in logistics, supply chain management, or a related field (Master's preferred).
- Proven experience in air freight operations and management, with a minimum of 10 years in a leadership role.
- Strong entrepreneurial mindset with a track record of successfully establishing and growing business divisions.
- Excellent leadership and team-building skills.
- Exceptional sales and negotiation abilities.
- Strong organizational and strategic planning skills.
- Thorough knowledge of air cargo regulations and customs procedures.
- Strong communication and interpersonal skills.
**Salary**: AED18,000.00 - AED25,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- air freight operations: 10 years (required)
- complete operations: 10 years (required)
- shipping, logistics and airfreight industry: 10 years (required)
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