Air Freight Coordinator
3 months ago
Key Responsibilities:
- Shipment Coordination:
- Coordinate and monitor air and sea freight shipments from booking to final delivery.
- Manage all aspects of the shipment process, including booking space with carriers, scheduling pick-ups and deliveries, and tracking shipments.
- Documentation Management:
- Prepare and review all necessary shipping documentation such as bills of lading, air waybills, packing lists, and customs declarations.
- Ensure compliance with international shipping regulations, customs requirements, and company policies.
- Customer Service:
- Serve as the main point of contact for clients, providing updates on shipment status, resolving issues, and answering any logístical inquiries.
- Collaborate with customers to understand their shipping needs and provide tailored solutions.
- Carrier & Vendor Liaison:
- Communicate with carriers, freight forwarders, and vendors to ensure timely and efficient transportation of goods.
- Negotiate rates and coordinate bookings to optimize costs and service quality.
- Problem Resolution:
- Proactively address and resolve issues related to delays, damages, or discrepancies in shipments.
- Work with customs brokers and government agencies to facilitate the clearance of goods when necessary.
- Record-Keeping & Reporting:
- Maintain accurate records of shipments, including costs, documentation, and client communications.
- Generate and submit reports on shipping activities, costs, and any irregularities to management.
Qualifications:
- Experience: 3-4 years of experience in air and sea freight coordination within the logistics industry.
- Industry Knowledge: Strong understanding of international shipping, customs regulations, incoterms, and documentation for both air and sea freight.
- Attention to Detail: Proven ability to manage multiple shipments simultaneously and ensure all paperwork is completed accurately and on time.
- Communication Skills: Strong verbal and written communication skills to interact with clients, carriers, and internal teams effectively.
- Problem-Solving Skills: Ability to anticipate and resolve issues quickly to ensure customer satisfaction and timely deliveries.
- Tech-Savvy:Proficient in using logistics software and tools for tracking shipments and managing documentation.
Preferred Skills:
- Experience with freight management systems or transportation management systems (TMS).
- Familiarity with customs brokerage and the clearance process.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
Educational Requirements:
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field (preferred but not mandatory).
- Certification in freight forwarding or logistics (an added advantage).
**Benefits**:
- Competitive salary based on experience.
- Health benefits, paid time off, and opportunities for professional development.
- Collaborative work environment in a fast-growing industry.
How to Apply
Pay: From AED4,500.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Air Freight: 2 years (required)
**Language**:
- English, French, Hindi (preferred)
**Location**:
- Dubai (preferred)
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